• Leveraging the Data Deluge: Integrated Intelligent Utility Network

    If you define a machine as a series of interconnected parts serving a unified purpose, the electric power grid is arguably the ... Read Article

    The GridWise Olympic Peninsula Project

    The Olympic Peninsula Project consisted of a field demonstration and test of advanced price signal-based control of distributed energy resources (DERs). Sponsored ... Read Article

    Wind Energy: Balancing the Demand

    In recent years, exponential demand for new U.S. wind energy-generating facilities has nearly doubled America's installed wind generation. By the end of ... Read Article

    Ontario Pilot

    Smart metering technologies are making it possible to provide residential utility customers with the sophisticated "smart pricing" options once available only to ... Read Article

    Con Edison

    Consolidated Edison Co. of New York (Con Edison) is a regulated utility serving 3.2 million electric customers in New York City and ... Read Article

    Pepco Holdings, Inc.

    The United States and the world are facing two preeminent energy challenges: the rising cost of energy and the impact of increasing ... Read Article

    Business Intelligence: The 'Better Light Bulb' for Improved Decision Making

    Although some utilities have improved organizational agility by providing high-level executives with real-time visibility into operations, if they're to be truly effective, ... Read Article

    Improving Call Center Performance Through Process Enhancements

    The great American philosopher Yogi Berra once said, "If you don't know where you're going, chances are you will end up somewhere ... Read Article

    Meeting Future Utility Operating Challenges With a Smart Grid

    The classical school of utility operations prescribes four priorities, ranked in the following descending order: safety, reliability, customer service and profit. Although ... Read Article

    The Smart Grid: A Balanced View

    Energy systems in both mature and developing economies around the world are undergoing fundamental changes. There are early signs of a physical ... Read Article

    CASE STUDY: Business Objects

    Empowering RapidAdvance WithReal-time On-Demand Reporting CHALLENGE RapidAdvance is a leading direct provider of cash advance services for small and midsize businesses. The ... Read Article

    INTERVIEW: Scott Musson

    Scott Musson is senior director, IBM GlobalBusiness Unit, at VMware. For more information, please visit www.vmware.com. Midmarket Strategies: What are some of ... Read Article

    Interview with Thomas R. Kolder

    CFO: What is the profile for today’s successful public-company CFO, and how has it changed over the last five to 10 years? ... Read Article

    Welcome to the Era of the Social Customer

    Renewed focus on the social business network is shedding light on the power and proliferationof the defined customer experience. PDF download Social ... Read Article

    Avaya Customer Interaction Suite and Enhanced Self-Service Keep Race Fans in the Driver”s Seat

    With centralized contact center reporting across all locations, you can learn about the business –how to improve a revenue stream, how to ... Read Article

    Find a Network

    Networks by Ranking

    1 2 3 4 5 6 7 8 9 … 22 23 24 25