Category: Enterprise Thought Leadership Archive

Utilities and the Fourth Stage of E-Business

Cost savings through automation of business interactions has never been more appealing. Re-thinking our approach to inter-business transactions and re-applying existing and ... Read Article

Impact of Greenhouse Gas Regulation: The Next Ten Months – The Next Ten Years

Introduction Climate change has arrived — physically, politically and economically. The debaters no longer argue if climate change is real, they debate ... Read Article

The Future of The California Energy Market

The financial turmoil in the California energy market has begun to subside. Now is the time to look at the opportunities and ... Read Article

Integrating IT: The Real Lessons Are Learned After The Merger

Introduction The past few years have brought about many sweeping and costly changes to the energy industry. Post-merger power companies in particular ... Read Article

Utilities and the Fourth Stage of E-Business

Cost savings through automation of business interactions has never been more appealing. Re-thinking our approach to inter-business transactions and re-applying existing and ... Read Article

The Virtual Logistics Department: Next Generation Logistics Exchanges

By integrating advanced tools and functionality, logistics exchanges can gain critical competitive differentiation. PDF download Context The emergence of the B2B exchange ... Read Article

Public Water Suppliers Look to Privatization

New forces are reshaping the responsibilities of water and wastewater utilities. Although they come in different forms, water utilities conventionally serve the ... Read Article

The Path of Transition to a Wires Company: A Case for Embracing Change

The choice between mobilizing for a fight or embracing change may now seem obvious, but there were many that chose the former ... Read Article

With Deregulation and Competition, Energy Companies Embrace EBPP as an Effective CRM Tool

Deregulation and Billing While customers in deregulated utility markets face a barrage of marketing materials from new entrants into the marketplace and ... Read Article

Strategic Mergers and Acquisitions in the Utilities Industry

Do utilities really know what they are doing, or are they just following the trend? What do the transactions say about the ... Read Article

Recurring Payments by MasterCard

Through deregulation, federal and state government reforms, and rising competition, utilities are faced with tough challenges. There is increasing pressure to reduce ... Read Article

So Now You’re In-Charge of an Unregulated Generation Company

You’ve probably just been named to head an acquired portfolio of generation assets. Or maybe you’re one of the visionaries who “led” ... Read Article

Customer Interaction in the Digital Age: Strategies for Improving Satisfaction and Loyalty

Introduction The rapid growth and evolution of the Internet as a customer contact channel has had profound implications on the way traditional ... Read Article

E-Energy: The Impact of the Internet on the Energy Industry

Introduction Inconsistent regulations across states and lack of standards for independent energy transactions have created significant challenges and inefficiencies for the key ... Read Article

Smart Metering Provides Competitive Advantages To Energy Service Providers

Introduction For many years, meters had served only to measure the amount of kilowatts per hour being consumed, and the purpose of ... Read Article
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