Category: Enterprise Thought Leadership Archive

I recently bought a top-of-the-line clock radio to replace the aging one I’d had for years. When I unpacked it, I began ... Read Article

The draft Energy Bill cobbled together in the fall of 2003 was justly excoriated by everyone from actor Robert Redford to Sen. ... Read Article

Forces outside the control of the utility industry will create a pattern of change that will transform the way the industry operates ... Read Article

The challenges to achieving a secure and sustainable energy future are both large and urgent. An energy future that continues recent trends ... Read Article

Apart from demonstrating the vulnerability of the electric grid, the American and European blackouts of 2003 put enormous pressure on energy companies ... Read Article

Up to the moment of Enron’s demise, the world’s gas markets flourished with manageable volatility, providing good price discovery into the forward ... Read Article

The recent spate of power outages across North America and Europe, and a number of environmental initiatives that are being pushed by ... Read Article

Dear Gov. Schwarzenegger: As academics and former government officials with a broad understanding of energy and regulatory issues, we followed with interest ... Read Article

Regulated utilities compete every day. They try to persuade other corporations to locate operations within the utility’s service area. Today, all corporations ... Read Article

If you work for a publicly traded US company, chances are you’re pretty familiar with the Sarbanes-Oxley Act (SOX). As a result ... Read Article

Not all outages can be prevented, nor is it economically feasible to do so. But customers are demanding new levels of service ... Read Article

Enterprise performance management (EPM) is a slippery term that is difficult to define. It has a few aliases, such as corporate performance ... Read Article

Customer relationships are the most important asset of an energy retailer and represent the value of an energy retail business. Yet how ... Read Article

Since the latter half of 2002, the industry has been in a back-to-basics mode of operation. The focus, once on unregulated businesses ... Read Article

Customer information systems (CIS) is a hub for customer-facing and revenue cycle processing activity with functional footprint covering operational and a segment ... Read Article