Category: Enterprise Thought Leadership Archive

The expression “hydrogen economy” is appearing more and more frequently in the headlines and on the bookstands. As recently as February 2005 ... Read Article

Not long ago, the decision to pursue an automated meter reading (AMR) project was straightforward to describe and quantify. The business case ... Read Article

Utilities are working hard to address new financial control and reporting requirements, making progress on significant cost reduction and revenue enhancement initiatives ... Read Article

Broadband over power lines (BPL) and power line communications (PLC) are sets of equipment, software and management services that when overlaid on ... Read Article

Q: In 1997, as Puget Sound Power and Light, you merged with Washington Natural Gas and became Puget Sound Energy. Was it ... Read Article

To actualize the promise of CRM, organizations must retrofit existing CRM implementations intobest practices models. PDF download Many organizations are now feeling ... Read Article

Customer marketing is a business method that uses process control techniques to measure, manage and improve customer performance and customer focus. Seventy ... Read Article

The road to automated replenishment is not an easy one. However, through the integration of intelligence, technology, and expertise, effective demand forecasting ... Read Article

A crucial element of building and maintaining a database is data integrity – making sure your information is accurate and in the ... Read Article

Intel manufacturing pilot showsRFID systems offer substantial business value. Intel manufacturing pilot shows RFID systems offer substantial business value To learn more ... Read Article

EPC will deliver its greatest value, and realize its true business potential, only when implemented as part of an overall architecture captures ... Read Article

OK, we all get it. Those aging assets that were obscured in the glare of traders’ profit visions a mere two years ... Read Article

Regulatory uncertainty, unprecedented demand, outdated infrastructure, emerging technologies, and fierce competition both for and among natural resources. Today’s energy world is transformed ... Read Article

In November 2003, the 9th US Circuit Court of Appeals issued a decision in the Pacific Gas and Electric bankruptcy case that ... Read Article

The conversations between senior officers and managers at utilities are similar worldwide. They need to reduce operations and maintenance expenses, increase the ... Read Article