Author: Chris Trayhorn, Publisher of mThink Blue Book

The Kyoto Protocol would have required the United States to commit to a 7 percent reduction in carbon emissions from the 1990 ... Read Article

A look at the U.S. wind energy industry’s growth chart shows an upward curve that takes off at the close of the ... Read Article

With the collapse of energy trading and the slowing of retail deregulation, energy and utility companies are going back to the basics. ... Read Article

As a result of the early failures of deregulation in the United States, we have learned two critically important lessons about the ... Read Article

Val-Pak pioneered local cooperative direct mail in 1968, and has been the industry leader for more than 30 years. Since 1998, as ... Read Article

Specifically among high-tech companies, successful management of customer relationships has a proven correlation to sustained profitability. PDF download A startling forecast has ... Read Article

To be effective, a cross-channel contact center must possess two vital capabilities: Common incident tracking, reporting and histories across all channels; and ... Read Article

There are many disturbing practices and beliefs prevalent in the traditional electric and gas energy industry, but few more disturbing than the ... Read Article

Wouldn’t it be wonderful to automate some of your household chores, and leave home knowing that everything is safe and secure? With ... Read Article

Background The unbundling of the traditional energy company in the face of industry restructuring has exposed to competition areas traditionally overlooked by ... Read Article

Deregulation … mergers … spin-offs … The changes taking place in the energy industry, including the reality that competition will increase to ... Read Article

Forces of Change in the Energy Industry The networked information economy and competition represent two of the greatest drivers of change in ... Read Article

Cost savings through automation of business interactions has never been more appealing. Re-thinking our approach to inter-business transactions and re-applying existing and ... Read Article

Introduction The past few years have brought about many sweeping and costly changes to the energy industry. Post-merger power companies in particular ... Read Article

All over the world, the electricity supply industry is going through a period of unprecedented and momentous change. After a century of ... Read Article