Category: Enterprise Thought Leadership Archive

To position their companies for success in the energy industry of the future, utility executives must have a clear vision of the ... Read Article

The renewed and particularly intense focus on performance improvement and cost reduction in utilities is traceable to three compelling drivers of change: ... Read Article

One of the most significant trends within the payments market is the increasing substitution of electronic forms of payment for traditional paper-based ... Read Article

Let us look at one situation with two very different endings. Reliable operations, employee safety, and corporate profitability are all at stake. ... Read Article

Greater recognition of the correlation among the risks in energy marketing activities, asset management and operations, and the energy regulatory environment is ... Read Article

The Kyoto Protocol would have required the United States to commit to a 7 percent reduction in carbon emissions from the 1990 ... Read Article

It is a fundamental tenet of economics that life in a competitive marketplace comes with both risks and rewards. Partial deregulation of ... Read Article

A look at the U.S. wind energy industry’s growth chart shows an upward curve that takes off at the close of the ... Read Article

The type, scope, and frequency of both internal and external risks facing the energy and utility industry have increased significantly. To meet ... Read Article

With the collapse of energy trading and the slowing of retail deregulation, energy and utility companies are going back to the basics. ... Read Article

Within the energy industry, the merchant sector has gone from one of the most promising areas to one of the most troubled. ... Read Article

As a result of the early failures of deregulation in the United States, we have learned two critically important lessons about the ... Read Article

Val-Pak pioneered local cooperative direct mail in 1968, and has been the industry leader for more than 30 years. Since 1998, as ... Read Article

Specifically among high-tech companies, successful management of customer relationships has a proven correlation to sustained profitability. PDF download A startling forecast has ... Read Article

To be effective, a cross-channel contact center must possess two vital capabilities: Common incident tracking, reporting and histories across all channels; and ... Read Article