Tag: Utilities

Using Service-Oriented Architecture to Transform Utilities

Since the 1970s, utility companies have grown principally through mergers and acquisitions. This industry consolidation has resulted in organizations with diverse business ... Read Article

Survival Skills for Utility Mergers

The recent surge in merger, acquisition and divestiture activity in the U.S. utilities industry has come as no surprise to leaders in ... Read Article

Examining Business Process Outsourcing

What does next-level utility performance look like? The energy industry may be one of the most complex business environments, as it is ... Read Article

Shifting Regulatory Oversight of Utility Mergers

Many in the energy industry are anticipating a wave of mergers that will fundamentally alter and concentrate the energy industry, both from ... Read Article

The Energy Policy Act of 2005

On August 8, 2005, President George W. Bush signed the Energy Policy Act of 2005 into law, following four long years of ... Read Article

The Changing Face of Utility M&A

Since the enactment of the National Energy Policy Act of 1992, there have been approximately 90 announced mergers between, or acquisitions of, ... Read Article

Workforce Renewal: A CEO’s Strategic Imperative

The production of electricity and gas, the primary sources of revenue for most utilities, requires a wide variety of assets. Most of ... Read Article

Using the Sarbanes-Oxley Act

Who would have predicted that significant help in managing operational risks would come from such an unlikely source: Section 404 of the ... Read Article

Pollutants, Resources and Nanotechnology

The embryonic field of nanotechnology, which has been receiving much attention of late, aspires to the control of matter at molecular and ... Read Article

Asset Management: Practical Path to Success

The term asset management has taken center stage for most utility transmission and distribution, primarily because of cost pressures resulting from limited ... Read Article

Service Delivery Management

Organizations today are challenged with simultaneously improving performance and lowering costs. Many are discovering that the key lies in “reinventing service” by ... Read Article

Collections Best Practice

Utility bad debt is increasing year-on-year according to market research group Chartwell in its 2004 report, Credit and Collections in the Utility ... Read Article

Electric Generation Capacity: What, Where and Who

The principal driver of energy consumption and demand growth in the United States is increased population. The nation’s population is growing at ... Read Article

Defining Customer Valuation

Most utilities view their interactions with customers – mainly monthly billing and payment – as highly routine, with neither party giving a ... Read Article

The Hydrogen Economy

The expression “hydrogen economy” is appearing more and more frequently in the headlines and on the bookstands. As recently as February 2005 ... Read Article
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