Tag: Thought Leadership

Recurring Payments by MasterCard

Through deregulation, federal and state government reforms, and rising competition, utilities are faced with tough challenges. There is increasing pressure to reduce ... Read Article

So Now You’re In-Charge of an Unregulated Generation Company

You’ve probably just been named to head an acquired portfolio of generation assets. Or maybe you’re one of the visionaries who “led” ... Read Article

Customer Interaction in the Digital Age: Strategies for Improving Satisfaction and Loyalty

Introduction The rapid growth and evolution of the Internet as a customer contact channel has had profound implications on the way traditional ... Read Article

E-Energy: The Impact of the Internet on the Energy Industry

Introduction Inconsistent regulations across states and lack of standards for independent energy transactions have created significant challenges and inefficiencies for the key ... Read Article

Smart Metering Provides Competitive Advantages To Energy Service Providers

Introduction For many years, meters had served only to measure the amount of kilowatts per hour being consumed, and the purpose of ... Read Article
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