Tag: Thought Leadership

Regional Transmission Organizations: Linchpins of Restructuring

Recognizing the new reality, the Federal Energy Regulatory Commission (FERC) declared in Order No. 888 that, with easy entry, plentiful gas supplies, ... Read Article

Surmounting Retail Energy Market Barriers Through Selective Business Focus

Energy Service Providers (ESPs) seeking market entry in the United States face an often-underestimated series of market barriers. Strong product differentiation and ... Read Article

The Innovation Imperative

The Value of Innovation As described by Peter Drucker, innovation refers to the function of entrepreneurship, the means by which new wealth-producing ... Read Article

Regional Transmission Organizations: Millenium Order on Designing Market Institutions for Electric Network Systems

Congestion Zones Full locational pricing at every node in the network is a natural consequence of the basic economics of a competitive ... Read Article

Shared Services: More Than a Legal Play

Background Recent dramatic changes in the electric utility industry have systematically motivated traditionally integrated utilities to functionally or legally unbundle their business ... Read Article

Public Water Suppliers Look to Privatization

New forces are reshaping the responsibilities of water and wastewater utilities. Although they come in different forms, water utilities conventionally serve the ... Read Article

The Path of Transition to a Wires Company: A Case for Embracing Change

The choice between mobilizing for a fight or embracing change may now seem obvious, but there were many that chose the former ... Read Article

With Deregulation and Competition, Energy Companies Embrace EBPP as an Effective CRM Tool

Deregulation and Billing While customers in deregulated utility markets face a barrage of marketing materials from new entrants into the marketplace and ... Read Article

Strategic Mergers and Acquisitions in the Utilities Industry

Do utilities really know what they are doing, or are they just following the trend? What do the transactions say about the ... Read Article

Recurring Payments by MasterCard

Through deregulation, federal and state government reforms, and rising competition, utilities are faced with tough challenges. There is increasing pressure to reduce ... Read Article

So Now You’re In-Charge of an Unregulated Generation Company

You’ve probably just been named to head an acquired portfolio of generation assets. Or maybe you’re one of the visionaries who “led” ... Read Article

Customer Interaction in the Digital Age: Strategies for Improving Satisfaction and Loyalty

Introduction The rapid growth and evolution of the Internet as a customer contact channel has had profound implications on the way traditional ... Read Article

E-Energy: The Impact of the Internet on the Energy Industry

Introduction Inconsistent regulations across states and lack of standards for independent energy transactions have created significant challenges and inefficiencies for the key ... Read Article

Smart Metering Provides Competitive Advantages To Energy Service Providers

Introduction For many years, meters had served only to measure the amount of kilowatts per hour being consumed, and the purpose of ... Read Article

Are you delivering the information needed to fuel growth for your enterprise?

A recent study of 153 cross-industry chief financial officers (CFOs) reveals that commercialsectorCFOs (those in manufacturing, high tech, transportation, retail and communicationsenterprises) ... Read Article
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