Category: Enterprise Thought Leadership Archive

Center of Excellence Certification Yields Ongoing Rewards

By using data to affect outcomes, Bay Medical Center”s HeartInstitute was the first in Florida to receive the JCAHO distinction –called the ... Read Article

CASE STUDY: Hawthorn Medical

Faced with strict new password policies for the Medical Records System(MRS), Hawthorn Medical implementedDigitalPersona’s fingerprint authentication solution for its 100+ physicians and ... Read Article

WiFi-Based Patient Monitoring

Healthcare is an ideal environment for the use of wireless and mobile computing technologies. From a process perspective, the hospital of today ... Read Article

Transform Customer Data Into Profit

A unified platform for analytics that can provide synergistic insights across marketing, sales and customer service is the key to achieving maximum value from customer ... Read Article

Let the Sun Shine

The California Public Utilities Commission (CPUC) works to ensure California’s energy supply is safe, reliable and reasonably priced. In the aftermath of ... Read Article

Making Decisions With Data

How well does a utility perform its distribution operations? The answer to that question depends in part on what you are trying ... Read Article

The New (Nuclear Power) Generation

During the relatively quiet period of nuclear power development over the last 15 years, there has been a consolidation of expertise in ... Read Article

Must-Have Technology

High commodity prices and volatility are driving growth in energy trading as producers try to maximize their market share and profitability and ... Read Article

Innovation Does Matter

Innovation may be one of the most overused terms among strategists, used interchangeably with technology improvements, process changes and many other tactical ... Read Article

Business Process Management in Energy

Forced to deliver expected shareholder returns in stagnant markets, energy utilities are turning their attention to performance improvement. The drive for operational ... Read Article

Setting Fixed Electric Rates and Bills

Today many utilities strive to increase customer satisfaction by offering new products and services to meet customer demands. One of the most ... Read Article

Using Service-Oriented Architecture to Transform Utilities

Since the 1970s, utility companies have grown principally through mergers and acquisitions. This industry consolidation has resulted in organizations with diverse business ... Read Article

Survival Skills for Utility Mergers

The recent surge in merger, acquisition and divestiture activity in the U.S. utilities industry has come as no surprise to leaders in ... Read Article

Examining Business Process Outsourcing

What does next-level utility performance look like? The energy industry may be one of the most complex business environments, as it is ... Read Article

Shifting Regulatory Oversight of Utility Mergers

Many in the energy industry are anticipating a wave of mergers that will fundamentally alter and concentrate the energy industry, both from ... Read Article
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