Tag: White Papers

Customer information systems (CIS) is a hub for customer-facing and revenue cycle processing activity with functional footprint covering operational and a segment ... Read Article

Gas and electricity price indices play a central role in the price discovery process in the energy market. Moreover, these indices are ... Read Article

Ten years ago, unleaded gas cost an average of $1.11 per gallon, the median family income was about $45,000, natural gas cost ... Read Article

The volume of utility merger and acquisition transactions declined precipitously in North America over the last two years following what was an ... Read Article

Sourcing work to offshore locations and/or moving global resources to domestic locations to perform work has been gaining momentum over the last ... Read Article

In less than a decade, US energy merchant companies have gone from the cradle to the graveside, if not the grave itself. ... Read Article

OK, we all get it. Those aging assets that were obscured in the glare of traders’ profit visions a mere two years ... Read Article

Regulatory uncertainty, unprecedented demand, outdated infrastructure, emerging technologies, and fierce competition both for and among natural resources. Today’s energy world is transformed ... Read Article

In November 2003, the 9th US Circuit Court of Appeals issued a decision in the Pacific Gas and Electric bankruptcy case that ... Read Article

The conversations between senior officers and managers at utilities are similar worldwide. They need to reduce operations and maintenance expenses, increase the ... Read Article

The casualties continue to mount in the devastated landscape of the post-Enron world. We know now that Enron was the beginning of ... Read Article

The average electricity customer has fled from electricity restructuring, returned to the utility from competitive suppliers, and voted for politicians who kill ... Read Article

Recent events in the energy marketplace and the failure of unregulated businesses have put greater emphasis on regulated businesses. Given this backdrop, ... Read Article

Reliable, low-cost electric energy makes the American economy go. It is the essential service, so necessary to modern life that its momentary ... Read Article

Energy companies transact close to a million dollars a day for physical delivery in markets run by independent systems operators. The settlement ... Read Article