Tag: White Papers

Enterprise performance management (EPM) is a slippery term that is difficult to define. It has a few aliases, such as corporate performance ... Read Article

Customer relationships are the most important asset of an energy retailer and represent the value of an energy retail business. Yet how ... Read Article

Since the latter half of 2002, the industry has been in a back-to-basics mode of operation. The focus, once on unregulated businesses ... Read Article

Customer information systems (CIS) is a hub for customer-facing and revenue cycle processing activity with functional footprint covering operational and a segment ... Read Article

Gas and electricity price indices play a central role in the price discovery process in the energy market. Moreover, these indices are ... Read Article

Ten years ago, unleaded gas cost an average of $1.11 per gallon, the median family income was about $45,000, natural gas cost ... Read Article

The volume of utility merger and acquisition transactions declined precipitously in North America over the last two years following what was an ... Read Article

Sourcing work to offshore locations and/or moving global resources to domestic locations to perform work has been gaining momentum over the last ... Read Article

In less than a decade, US energy merchant companies have gone from the cradle to the graveside, if not the grave itself. ... Read Article

OK, we all get it. Those aging assets that were obscured in the glare of traders’ profit visions a mere two years ... Read Article

It is a fundamental tenet of economics that life in a competitive marketplace comes with both risks and rewards. Partial deregulation of ... Read Article

A look at the U.S. wind energy industry’s growth chart shows an upward curve that takes off at the close of the ... Read Article

The type, scope, and frequency of both internal and external risks facing the energy and utility industry have increased significantly. To meet ... Read Article

With the collapse of energy trading and the slowing of retail deregulation, energy and utility companies are going back to the basics. ... Read Article

Within the energy industry, the merchant sector has gone from one of the most promising areas to one of the most troubled. ... Read Article