If you have ever wondered how the online goods you promote are handled on their way to the customer we have a slightly off-beat read for you. Mac McLelland spent time working at a huge warehouse shipping goods for online retailers. Sample quote:
At today’s pickers’ meeting, we are reminded that customers are waiting. We cannot move at a "comfortable pace," because if we are comfortable, we will never make our numbers, and customers are not willing to wait. And it’s Christmastime. We got 2.7 million orders this week. People need—need—these items and they need them right now.
And this job is just about the only game in town, like it is in lots of towns, and eventually will be in more towns, with US internet retail sales projected to grow 10 percent every year to $279 billion in 2015 and with Amazon, the largest of the online retailers, seeing revenues rise 30 to 40 percent year after year and already having 69 giant warehouses, 17 of which came online in 2011 alone. So butch up, Sally.
"You look way too happy," an Amalgamated supervisor says to me. He has appeared next to me as I work, and in the silence of the vast warehouse, his presence catches me by surprise. His comment, even more so.
"Really?" I ask.