Tag: Enterprise

The Technology Demonstration Center

When a utility undergoes a major transformation - such as adopting new technologies like advanced metering - the costs and time involved ... Read Article

How Intelligent Is Your Grid?

Many people in the utility industry see the intelligent grid — an electric transmission and distribution network that uses information technology to ... Read Article

The Virtual Generator

Electric utility companies today constantly struggle to find a balance between generating sufficient power to satisfy their customers' dynamic load requirements and ... Read Article

Leveraging the Data Deluge: Integrated Intelligent Utility Network

If you define a machine as a series of interconnected parts serving a unified purpose, the electric power grid is arguably the ... Read Article

The GridWise Olympic Peninsula Project

The Olympic Peninsula Project consisted of a field demonstration and test of advanced price signal-based control of distributed energy resources (DERs). Sponsored ... Read Article

Wind Energy: Balancing the Demand

In recent years, exponential demand for new U.S. wind energy-generating facilities has nearly doubled America's installed wind generation. By the end of ... Read Article

Ontario Pilot

Smart metering technologies are making it possible to provide residential utility customers with the sophisticated "smart pricing" options once available only to ... Read Article

CASE STUDY: Business Objects

Empowering RapidAdvance WithReal-time On-Demand Reporting CHALLENGE RapidAdvance is a leading direct provider of cash advance services for small and midsize businesses. The ... Read Article

INTERVIEW: Scott Musson

Scott Musson is senior director, IBM GlobalBusiness Unit, at VMware. For more information, please visit www.vmware.com. Midmarket Strategies: What are some of ... Read Article

Interview with Thomas R. Kolder

CFO: What is the profile for today’s successful public-company CFO, and how has it changed over the last five to 10 years? ... Read Article

Avaya Customer Interaction Suite and Enhanced Self-Service Keep Race Fans in the Driver”s Seat

With centralized contact center reporting across all locations, you can learn about the business –how to improve a revenue stream, how to ... Read Article

Making the Pivot: The New Playing Field of Customer Experience Management

The very best athletes shift the momentum of the game at critical moments, and as spectators this pivot can take our breath ... Read Article

Winning Back ”Lost” Customers: Who Do You Woo – and How?

How many customers does your company lose every year? If you’re like the average company, up to 40 percent of your customers ... Read Article

Best Practices in Distribution Asset and Work Management

Utilities face escalating operational expenses due to rising fuel costs and increasing investment costs for environmental regulation while simultaneously being limited in ... Read Article

The Liability of Cost Cutting: A CEO’s New Challenge

When financial results don’t meet expectations, senior executives face five dreaded words that have become much too common: “We need to cut ... Read Article
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