Tag: Enterprise

The Virtual Generator

Electric utility companies today constantly struggle to find a balance between generating sufficient power to satisfy their customers' dynamic load requirements and ... Read Article

Leveraging the Data Deluge: Integrated Intelligent Utility Network

If you define a machine as a series of interconnected parts serving a unified purpose, the electric power grid is arguably the ... Read Article

The GridWise Olympic Peninsula Project

The Olympic Peninsula Project consisted of a field demonstration and test of advanced price signal-based control of distributed energy resources (DERs). Sponsored ... Read Article

Wind Energy: Balancing the Demand

In recent years, exponential demand for new U.S. wind energy-generating facilities has nearly doubled America's installed wind generation. By the end of ... Read Article

Ontario Pilot

Smart metering technologies are making it possible to provide residential utility customers with the sophisticated "smart pricing" options once available only to ... Read Article

Con Edison

Consolidated Edison Co. of New York (Con Edison) is a regulated utility serving 3.2 million electric customers in New York City and ... Read Article

Pepco Holdings, Inc.

The United States and the world are facing two preeminent energy challenges: the rising cost of energy and the impact of increasing ... Read Article

CASE STUDY: Business Objects

Empowering RapidAdvance WithReal-time On-Demand Reporting CHALLENGE RapidAdvance is a leading direct provider of cash advance services for small and midsize businesses. The ... Read Article

INTERVIEW: Scott Musson

Scott Musson is senior director, IBM GlobalBusiness Unit, at VMware. For more information, please visit www.vmware.com. Midmarket Strategies: What are some of ... Read Article

Interview with Thomas R. Kolder

CFO: What is the profile for today’s successful public-company CFO, and how has it changed over the last five to 10 years? ... Read Article

Avaya Customer Interaction Suite and Enhanced Self-Service Keep Race Fans in the Driver”s Seat

With centralized contact center reporting across all locations, you can learn about the business –how to improve a revenue stream, how to ... Read Article

Making the Pivot: The New Playing Field of Customer Experience Management

The very best athletes shift the momentum of the game at critical moments, and as spectators this pivot can take our breath ... Read Article

Winning Back ”Lost” Customers: Who Do You Woo – and How?

How many customers does your company lose every year? If you’re like the average company, up to 40 percent of your customers ... Read Article

The Emergence of the Intelligent Utility: A New View of Service Delivery

Utilities encountered a decade of challenges in the 1990s – utility diversification, attempts to adjust to emerging regulatory opportunities and distractions from ... Read Article

INTERVIEW: Alan H. Richardson

Energy & Utilities: Let’s start by taking a look at the state of the electric utility industry marketplace as it relates to ... Read Article
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