• White Papers

    Local Power Generation

    by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004

    The recent spate of power outages across North America and Europe, and a number of environmental initiatives that are being pushed by European and UK governments, have led … Read Article

    Open Letter to California''s Governor

    by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004

    Dear Gov. Schwarzenegger: As academics and former government officials with a broad understanding of energy and regulatory issues, we followed with interest your discussion of these concerns during … Read Article

    Economic Development Partnering

    by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004

    Regulated utilities compete every day. They try to persuade other corporations to locate operations within the utility’s service area. Today, all corporations evaluate their global choices, appraising such … Read Article

    Sarbanes-Oxley – A Call to Action

    by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004

    If you work for a publicly traded US company, chances are you’re pretty familiar with the Sarbanes-Oxley Act (SOX). As a result of SOX, CEOs and CFOs have … Read Article

    On-Demand Practices for Utilities

    by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004

    Not all outages can be prevented, nor is it economically feasible to do so. But customers are demanding new levels of service and expect utilities to respond and … Read Article

    Driving the Enterprise

    by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004

    Enterprise performance management (EPM) is a slippery term that is difficult to define. It has a few aliases, such as corporate performance management (CPM) and business performance management … Read Article

    Managing Customers for Value

    by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004

    Customer relationships are the most important asset of an energy retailer and represent the value of an energy retail business. Yet how many retailers out there can truly … Read Article

    Energy Asset Optimization

    by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004

    Since the latter half of 2002, the industry has been in a back-to-basics mode of operation. The focus, once on unregulated businesses and acquisitions, has returned to obtaining … Read Article

    The CIS Market in Transformation

    by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004

    Customer information systems (CIS) is a hub for customer-facing and revenue cycle processing activity with functional footprint covering operational and a segment of collaborative customer relationship management. CIS … Read Article

    Partial Deregulation and Credit

    by Chris Trayhorn, Publisher of mThink Blue Book on April 1, 2003

    Deregulation or, as it should be more properly called, restructuring of U.S. power markets was supposed to induce greater efficiencies and reduce prices to consumers. Restructuring should also … Read Article

    Building an Enterprise GIS

    by Chris Trayhorn, Publisher of mThink Blue Book on April 1, 2003

    Early on, utilities, with no specific cartographic expertise and lacking any standards around scale, orientation, map sheet size, symbology, or detail, created a huge investment in paper maps … Read Article

    Portfolio Value Management

    by Chris Trayhorn, Publisher of mThink Blue Book on April 1, 2003

    To position their companies for success in the energy industry of the future, utility executives must have a clear vision of the future of the industry and the … Read Article

    Portfolio Approach to Cutting Costs

    by Chris Trayhorn, Publisher of mThink Blue Book on April 1, 2003

    The renewed and particularly intense focus on performance improvement and cost reduction in utilities is traceable to three compelling drivers of change: • Strong capital market demands • … Read Article

    Trends in Bill Payment

    by Chris Trayhorn, Publisher of mThink Blue Book on April 1, 2003

    One of the most significant trends within the payments market is the increasing substitution of electronic forms of payment for traditional paper-based payment forms such as cash and … Read Article

    The Big Shift Change

    by Chris Trayhorn, Publisher of mThink Blue Book on April 1, 2003

    Let us look at one situation with two very different endings. Reliable operations, employee safety, and corporate profitability are all at stake. This is not a dinner theater … Read Article

    Understanding Risk Management

    by Chris Trayhorn, Publisher of mThink Blue Book on April 1, 2003

    Greater recognition of the correlation among the risks in energy marketing activities, asset management and operations, and the energy regulatory environment is necessary for companies to better manage … Read Article

    Carbon Dioxide Strategies

    by Chris Trayhorn, Publisher of mThink Blue Book on April 1, 2003

    The Kyoto Protocol would have required the United States to commit to a 7 percent reduction in carbon emissions from the 1990 level by 2010. This paper will … Read Article

    Chapter 11: Life After Death

    by Chris Trayhorn, Publisher of mThink Blue Book on April 1, 2003

    It is a fundamental tenet of economics that life in a competitive marketplace comes with both risks and rewards. Partial deregulation of the utility industries has proven no … Read Article
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