• White Papers

    The Changing Face of Utility M&A

    by mThink on May 23, 2005

    Since the enactment of the National Energy Policy Act of 1992, there have been approximately 90 announced mergers between, or acquisitions of, publicly traded gas and/or electric utility … Read Article

    Workforce Renewal: A CEO’s Strategic Imperative

    by mThink on May 23, 2005

    The production of electricity and gas, the primary sources of revenue for most utilities, requires a wide variety of assets. Most of these assets are mechanical or electrical … Read Article

    Using the Sarbanes-Oxley Act

    by mThink on May 23, 2005

    Who would have predicted that significant help in managing operational risks would come from such an unlikely source: Section 404 of the Sarbanes-Oxley Act? But, by voluntarily extending … Read Article

    Pollutants, Resources and Nanotechnology

    by mThink on May 23, 2005

    The embryonic field of nanotechnology, which has been receiving much attention of late, aspires to the control of matter at molecular and near-molecular scales, in emulation of the … Read Article

    Asset Management: Practical Path to Success

    by mThink on May 23, 2005

    The term asset management has taken center stage for most utility transmission and distribution, primarily because of cost pressures resulting from limited capital and O&M funds, and customer/regulatory … Read Article

    Service Delivery Management

    by mThink on May 23, 2005

    Organizations today are challenged with simultaneously improving performance and lowering costs. Many are discovering that the key lies in “reinventing service” by adopting a service delivery management (SDM) … Read Article

    Collections Best Practice

    by mThink on May 23, 2005

    Utility bad debt is increasing year-on-year according to market research group Chartwell in its 2004 report, Credit and Collections in the Utility Industry. Chartwell estimates that more than … Read Article

    Electric Generation Capacity: What, Where and Who

    by mThink on May 23, 2005

    The principal driver of energy consumption and demand growth in the United States is increased population. The nation’s population is growing at a rate of approximately 1 percent … Read Article

    Defining Customer Valuation

    by mThink on May 23, 2005

    Most utilities view their interactions with customers – mainly monthly billing and payment – as highly routine, with neither party giving a second thought to the value at … Read Article

    The Hydrogen Economy

    by mThink on May 23, 2005

    The expression “hydrogen economy” is appearing more and more frequently in the headlines and on the bookstands. As recently as February 2005 the governor of Florida unveiled his … Read Article

    Goodbye AMR, Hello AMM

    by mThink on May 23, 2005

    Not long ago, the decision to pursue an automated meter reading (AMR) project was straightforward to describe and quantify. The business case was essentially one of justifying the … Read Article

    On Better Business Intelligence

    by mThink on May 23, 2005

    Utilities are working hard to address new financial control and reporting requirements, making progress on significant cost reduction and revenue enhancement initiatives and improving the management of financial … Read Article

    Exploiting Broadband Over Power Lines

    by mThink on May 23, 2005

    Broadband over power lines (BPL) and power line communications (PLC) are sets of equipment, software and management services that when overlaid on the electric grid provide users with … Read Article

    Q&A: Meter Reading – Past and Future

    by mThink on May 23, 2005

    Q: In 1997, as Puget Sound Power and Light, you merged with Washington Natural Gas and became Puget Sound Energy. Was it then that automated meter reading made … Read Article

    Setting a Course for Growth

    by mThink on May 23, 2005

    Within the next few years, energy and utility companies will be operating in a more disaggregated, multinational industry. The demands of this new market will drive companies to … Read Article

    The New New Grid

    by mThink on May 23, 2005

    Under pressure from four distinct sources – aging assets, growing peak demand, the emergence of new power generation technologies and revenue constraints from regulation and theft – distribution … Read Article

    Re-Evaluating a Core/Noncore Electric Market

    by mThink on May 23, 2005

    It is difficult to discuss or propose a core/noncore market structure without discussing California’s previous retail market restructuring effort. Many academics and others have written papers pointing out … Read Article

    Toward Intelligent Grids

    by mThink on May 23, 2005

    The promise of the intelligent energy grid remains elusive; however, a steady wave of innovation in communication and information technologies, combined with advancement in emerging energy technologies, is … Read Article
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