• Enterprise Service Delivery for the Utility Industry

    Regardless of how the utility positions itself, restructuring is forcing the utility to focus on: Reducing operating/maintenance costs Obtaining a return-on-investment for ... Read Article

    Growth Strategies for Energy Companies

    The result of all of this? Energy companies must develop coherent strategies for sustainable growth. To help guide that process, this white ... Read Article

    Pioneering Privatized Transmission: National Grid''s Perspective

    Based on my experience at National Grid, I maintain that to be most successful, transmission must be independent – in terms of ... Read Article

    The Web-Enabled Utility

    The Business Internet is the realization of the vision of a Digital Nervous System in which information flows quickly through an organization ... Read Article

    Information Technology and the New Energy Industry Model

    For the past 50 years, the utility industry landscape has been dominated by the vertically-integrated business model, with companies owning and operating ... Read Article

    Regional Transmission Organizations: Linchpins of Restructuring

    Recognizing the new reality, the Federal Energy Regulatory Commission (FERC) declared in Order No. 888 that, with easy entry, plentiful gas supplies, ... Read Article

    Surmounting Retail Energy Market Barriers Through Selective Business Focus

    Energy Service Providers (ESPs) seeking market entry in the United States face an often-underestimated series of market barriers. Strong product differentiation and ... Read Article

    The Innovation Imperative

    The Value of Innovation As described by Peter Drucker, innovation refers to the function of entrepreneurship, the means by which new wealth-producing ... Read Article

    Regional Transmission Organizations: Millenium Order on Designing Market Institutions for Electric Network Systems

    Congestion Zones Full locational pricing at every node in the network is a natural consequence of the basic economics of a competitive ... Read Article

    Shared Services: More Than a Legal Play

    Background Recent dramatic changes in the electric utility industry have systematically motivated traditionally integrated utilities to functionally or legally unbundle their business ... Read Article

    Public Water Suppliers Look to Privatization

    New forces are reshaping the responsibilities of water and wastewater utilities. Although they come in different forms, water utilities conventionally serve the ... Read Article

    The Path of Transition to a Wires Company: A Case for Embracing Change

    The choice between mobilizing for a fight or embracing change may now seem obvious, but there were many that chose the former ... Read Article

    With Deregulation and Competition, Energy Companies Embrace EBPP as an Effective CRM Tool

    Deregulation and Billing While customers in deregulated utility markets face a barrage of marketing materials from new entrants into the marketplace and ... Read Article

    Strategic Mergers and Acquisitions in the Utilities Industry

    Do utilities really know what they are doing, or are they just following the trend? What do the transactions say about the ... Read Article

    Recurring Payments by MasterCard

    Through deregulation, federal and state government reforms, and rising competition, utilities are faced with tough challenges. There is increasing pressure to reduce ... Read Article

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