Tag: Customer Empowerment

Persistent climate change concerns, volatile energy prices and a growing awareness of technological advancement in energy are leading consumers across the globe ... Read Article

In the past, the utility industry could consider itself exempt from market drivers like those listed above. However, today's utilities are immersed ... Read Article

Smart or advanced electricity metering, using a fixed network communications path, has been with us since pioneering installations in the US Midwest ... Read Article

A little over a year ago, the challenges facing the global energy and utilities market were driving a significant wedge between utilities ... Read Article

I have to admit it. Despite all the exciting new technologies out there, I am finding myself to be a people person ... Read Article

On the Mediterranean island of Malta, with a population of about 400,000 people on a land mass of just over 300 square ... Read Article

Just as global demand for energy is steadily increasing, so too, are the recognized costs of power generation. A recent report about ... Read Article

With the new administration talking about a trillion dollars of infrastructure investment, the time for the intelligent utility of the future is ... Read Article

The classical school of utility operations prescribes four priorities, ranked in the following descending order: safety, reliability, customer service and profit. Although ... Read Article

A NEW GENERATION OF CUSTOMER Today's utility customers are energy dependant, information driven, technologically advanced, willing to change and environmentally friendly. Their ... Read Article

Thanks to new technologies and the spirit of independence and empowerment fostered by the digital age, consumers are taking on broader and ... Read Article

For the past century, the dominant business and regulatory paradigms in the electric power industry have been centralized economic and physical control. ... Read Article

Smart metering technologies are making it possible to provide residential utility customers with the sophisticated "smart pricing" options once available only to ... Read Article