• The Benefits of Server Consolidation for Utilities Infrastructure

    Although the notion of consolidation is not new, advances in open system functionality on the part of hardware vendors over the past ... Read Article

    Electric Restructuring: A View from the Open Market

    The difference between these positions has had a critical impact on the process of industry restructuring. In the first instance, it is ... Read Article

    Pioneering Privatized Transmission: National Grid''s Perspective

    Based on my experience at National Grid, I maintain that to be most successful, transmission must be independent – in terms of ... Read Article

    Regional Transmission Organizations: Linchpins of Restructuring

    Recognizing the new reality, the Federal Energy Regulatory Commission (FERC) declared in Order No. 888 that, with easy entry, plentiful gas supplies, ... Read Article

    Regional Transmission Organizations: Millenium Order on Designing Market Institutions for Electric Network Systems

    Congestion Zones Full locational pricing at every node in the network is a natural consequence of the basic economics of a competitive ... Read Article

    Recurring Payments by MasterCard

    Through deregulation, federal and state government reforms, and rising competition, utilities are faced with tough challenges. There is increasing pressure to reduce ... Read Article

    Customer Interaction in the Digital Age: Strategies for Improving Satisfaction and Loyalty

    Introduction The rapid growth and evolution of the Internet as a customer contact channel has had profound implications on the way traditional ... Read Article

    Smart Metering Provides Competitive Advantages To Energy Service Providers

    Introduction For many years, meters had served only to measure the amount of kilowatts per hour being consumed, and the purpose of ... Read Article

    The Future of Energy Retailing Trends

    A New Taxonomy The forces of change shaping the energy industry will combine with continued regulatory pressure to further fragment the industry ... Read Article

    E-Business in the Power Industry: Transforming the Competitive Landscape

    “You have to breathe all day to stay at your desk, don’t you?” Jack Welch, CEO General Electric Global market conditions for ... Read Article

    Are you delivering the information needed to fuel growth for your enterprise?

    A recent study of 153 cross-industry chief financial officers (CFOs) reveals that commercialsectorCFOs (those in manufacturing, high tech, transportation, retail and communicationsenterprises) ... Read Article

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