White Papers Sarbanes-Oxley – A Call to Actionby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 If you work for a publicly traded US company, chances are you’re pretty familiar with the Sarbanes-Oxley Act (SOX). As a result of SOX, CEOs and CFOs have … Read Article On-Demand Practices for Utilitiesby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 Not all outages can be prevented, nor is it economically feasible to do so. But customers are demanding new levels of service and expect utilities to respond and … Read Article Driving the Enterpriseby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 Enterprise performance management (EPM) is a slippery term that is difficult to define. It has a few aliases, such as corporate performance management (CPM) and business performance management … Read Article Managing Customers for Valueby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 Customer relationships are the most important asset of an energy retailer and represent the value of an energy retail business. Yet how many retailers out there can truly … Read Article Energy Asset Optimizationby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 Since the latter half of 2002, the industry has been in a back-to-basics mode of operation. The focus, once on unregulated businesses and acquisitions, has returned to obtaining … Read Article The CIS Market in Transformationby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 Customer information systems (CIS) is a hub for customer-facing and revenue cycle processing activity with functional footprint covering operational and a segment of collaborative customer relationship management. CIS … Read Article Price Discovery and Data Hubsby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 Gas and electricity price indices play a central role in the price discovery process in the energy market. Moreover, these indices are used to determine prices on billions … Read Article AMR – More Than Reading a Meterby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 Ten years ago, unleaded gas cost an average of $1.11 per gallon, the median family income was about $45,000, natural gas cost about $6.16 per thousand cubic feet, … Read Article Will M&A Return?by Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 The volume of utility merger and acquisition transactions declined precipitously in North America over the last two years following what was an extremely active period. However, the pace … Read Article Global Sourcing: Getting Startedby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 Sourcing work to offshore locations and/or moving global resources to domestic locations to perform work has been gaining momentum over the last several years as companies increasingly are … Read Article Energy Merchant Turmoilby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 In less than a decade, US energy merchant companies have gone from the cradle to the graveside, if not the grave itself. In just two years, well over … Read Article Enterprise Learningby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 OK, we all get it. Those aging assets that were obscured in the glare of traders’ profit visions a mere two years ago are now the key to … Read Article Sound Advice For the Energy Industryby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 Regulatory uncertainty, unprecedented demand, outdated infrastructure, emerging technologies, and fierce competition both for and among natural resources. Today’s energy world is transformed from its not-so-distant past as a … Read Article Court Ruling Backs Regulatorsby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 In November 2003, the 9th US Circuit Court of Appeals issued a decision in the Pacific Gas and Electric bankruptcy case that has potential ramifications for public utilities … Read Article Utility Service Delivery Managementby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 The conversations between senior officers and managers at utilities are similar worldwide. They need to reduce operations and maintenance expenses, increase the reliability and performance of the infrastructure, … Read Article Closing the Renewable Energy Gapby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 The US depends on large, centralized power plants that run on fossil fuels and nuclear power. As a result, it has an electricity system that is increasingly vulnerable … Read Article Public Attitudes on Wind Energyby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 With its vast potential, economic competitiveness, and rapid growth rate, wind energy is poised to become a significant power source in the 21st century. As it expands, so … Read Article Europe''s New Retail Marketby Chris Trayhorn, Publisher of mThink Blue Book on March 11, 2004 The European Union plans to accelerate the pace of electricity and gas market liberalization and has introduced dates for the phased introduction of full retail competition (FRC) in … Read Article« Previous 1 2 3 4 … 9 10 11 12 13 … 16 17 18 19 Next »