White Papers Using Service-Oriented Architecture to Transform Utilitiesby Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006 Since the 1970s, utility companies have grown principally through mergers and acquisitions. This industry consolidation has resulted in organizations with diverse business processes (e.g., customer care, outage management, … Read Article Survival Skills for Utility Mergersby Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006 The recent surge in merger, acquisition and divestiture activity in the U.S. utilities industry has come as no surprise to leaders in the industry who have long anticipated … Read Article Examining Business Process Outsourcingby Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006 What does next-level utility performance look like? The energy industry may be one of the most complex business environments, as it is capital-intensive, regulatory-constrained, ROI-managed, environmentally challenged, often … Read Article Shifting Regulatory Oversight of Utility Mergersby Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006 Many in the energy industry are anticipating a wave of mergers that will fundamentally alter and concentrate the energy industry, both from utility consolidation and mergers between utilities … Read Article The Energy Policy Act of 2005by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006 On August 8, 2005, President George W. Bush signed the Energy Policy Act of 2005 into law, following four long years of congressional debates, negotiations and revisions. The … Read Article Fusion of Work Management and Supply Chain Managementby Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006 Asset life cycle management is an asset management strategy designed to manage the cradle-to-grave life cycle of key assets, considering all classes, stakeholders and life cycle stages, in … Read Article Using the Sarbanes-Oxley Actby mThink on May 23, 2005 Who would have predicted that significant help in managing operational risks would come from such an unlikely source: Section 404 of the Sarbanes-Oxley Act? But, by voluntarily extending … Read Article Pollutants, Resources and Nanotechnologyby mThink on May 23, 2005 The embryonic field of nanotechnology, which has been receiving much attention of late, aspires to the control of matter at molecular and near-molecular scales, in emulation of the … Read Article Asset Management: Practical Path to Successby mThink on May 23, 2005 The term asset management has taken center stage for most utility transmission and distribution, primarily because of cost pressures resulting from limited capital and O&M funds, and customer/regulatory … Read Article Service Delivery Managementby mThink on May 23, 2005 Organizations today are challenged with simultaneously improving performance and lowering costs. Many are discovering that the key lies in reinventing service by adopting a service delivery management (SDM) … Read Article Collections Best Practiceby mThink on May 23, 2005 Utility bad debt is increasing year-on-year according to market research group Chartwell in its 2004 report, Credit and Collections in the Utility Industry. Chartwell estimates that more than … Read Article Electric Generation Capacity: What, Where and Whoby mThink on May 23, 2005 The principal driver of energy consumption and demand growth in the United States is increased population. The nations population is growing at a rate of approximately 1 percent … Read Article Defining Customer Valuationby mThink on May 23, 2005 Most utilities view their interactions with customers mainly monthly billing and payment as highly routine, with neither party giving a second thought to the value at … Read Article The Hydrogen Economyby mThink on May 23, 2005 The expression hydrogen economy is appearing more and more frequently in the headlines and on the bookstands. As recently as February 2005 the governor of Florida unveiled his … Read Article Goodbye AMR, Hello AMMby mThink on May 23, 2005 Not long ago, the decision to pursue an automated meter reading (AMR) project was straightforward to describe and quantify. The business case was essentially one of justifying the … Read Article On Better Business Intelligenceby mThink on May 23, 2005 Utilities are working hard to address new financial control and reporting requirements, making progress on significant cost reduction and revenue enhancement initiatives and improving the management of financial … Read Article Exploiting Broadband Over Power Linesby mThink on May 23, 2005 Broadband over power lines (BPL) and power line communications (PLC) are sets of equipment, software and management services that when overlaid on the electric grid provide users with … Read Article Q&A: Meter Reading Past and Futureby mThink on May 23, 2005 Q: In 1997, as Puget Sound Power and Light, you merged with Washington Natural Gas and became Puget Sound Energy. Was it then that automated meter reading made … Read Article« Previous 1 2 3 4 … 7 8 9 10 11 … 16 17 18 19 Next »