• White Papers

    Leveraging Operational Systems Assets to Realize Their Full Value

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    The electric utility industry finds itself confronted by a dynamic regulatory and market environment that is necessitating changes at all levels of these organizations. Whether a generation utility … Read Article

    Information Is Power: The Intelligent Utility Network

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    In the United States, utility industry forces are driving substantial changes in strategy for T&D businesses. The U.S. Energy Policy Act of 2005 mandates improved infrastructure and reliability. … Read Article

    Technology Support for Utility Analytics

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Intelligent utility networks (IUNs), also known in the electric power industry as intelligent grids, smart grids or modern grids, make use of large numbers of sensing points and … Read Article

    The Emergence of the Intelligent Utility: A New View of Service Delivery

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Utilities encountered a decade of challenges in the 1990s – utility diversification, attempts to adjust to emerging regulatory opportunities and distractions from extended investment strategies. Consequently, in the … Read Article

    INTERVIEW: Alan H. Richardson

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Energy & Utilities: Let’s start by taking a look at the state of the electric utility industry marketplace as it relates to congressional debates over reducing carbon dioxide … Read Article

    Communication Technology Considerations for the Intelligent Utility Network

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Most industries have experienced significant transformations over the past few decades, which have resulted in improved business processes and a more efficient operating structure. These transformations, to a … Read Article

    Energy Independence Is Cool(er)?

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    There is growing interest in the U.S. both in achieving some increased degree of energy independence and in reducing CO2 emissions to minimize global climate change. While both … Read Article

    Curbing Theft of Service Starts With Getting to Know Your Customer

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Theft of service has been discussed more in the boardroom in the last three years than it has in the past 30. Why all the new interest? In … Read Article

    A Long-Term View of Technology’s Value to Utilities

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    The rise of wireless data networks, coupled with the evolution of software solutions, has made advances in field automation, project management and collaboration widely accessible to investor-owned utility … Read Article

    Fast Answers Through Embedded Business Intelligence

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Utilities have long been on a quest for better ways to handle and make sense of data. Few other industries need control over such huge data volumes simply … Read Article

    Tackling Utility Customer Cost to Serve

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Utilities in the U.S. stand to save considerable expense by evaluating their customer service operations from a customer cost-to-serve perspective. They spend on average $42.50 per year servicing … Read Article

    AMI = Smart Meter + Smart Customer + Smart Utility

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    The business world seems to be all about “smart” these days. You have smart cars, smart money, even smart mobs. The utility industry is no laggard in this … Read Article

    What Utilities Can Gain From Customer Profitability Analysis

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Introduction Recent moves toward a more competitive retail environment, as well as increased performance expectations from shareholders, have focused utilities on improving the customer experience and, to some … Read Article

    Application and Design of the Modern Substation Automation Platform

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    This paper describes the application of the modern automation platform in electrical transmission substations. The applications described within are not “bleeding edge” or merely theoretical. Working, proven examples … Read Article

    RAMP: A Unique Solution to Recovering Lost Revenue

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Revenue losses are a common problem among utilities across the globe and are typically segmented into three categories: Technical – energy/commodity lost during distribution; Administrative – internal operational … Read Article

    Challenges of Demand Response and Distributed Generation

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Project Introduction and Motivation Electricity system challenges have emerged in Washington’s Olympic Peninsula that make it an ideal laboratory for advanced intelligent utility network (IUN) experiments. The peninsula’s … Read Article

    The Three Pillars of Energy Policy

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Successful energy policy is about trade-offs between different and divergent agendas that must somehow be reconciled. Energy policy, whether in the U.K., in Europe or globally, fundamentally rests … Read Article

    Addressing the Aging Utility Workforce Challenge: ACT NOW

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    For several years, industry writers have been warning of the “impending aging workforce crisis.” Demographic data has been analyzed and presented, and numerous conferences have been held to … Read Article
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