• White Papers

    Talkin’ ’Bout our Generation

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Energy independence has been an increasingly popular goal in the United States. However, “a goal without a plan is just a wish,” said Antoine de Saint-Exupery. While there … Read Article

    Informed Decision Making

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Corporate management is increasingly called upon to make complex critical decisions in short time frames. Consolidations within industries, competition to maintain competitive advantage and pressure to maximize return … Read Article

    Becoming an On-Demand Utility

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    A switch is flipped, and there is light. A knob is turned, and there is heat. What industry can be more on demand than energy utilities? Becoming an … Read Article

    Asset Management – Do You Know Your Risk?

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Asset management is the focus for most utilities, primarily because of cost pressures resulting from the limited availability of capital and O&M funds, and from customer/regulatory pressure to … Read Article

    Business Transformation Outsourcing’s Benefits

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Energy and utility industry executives are increasingly called upon to improve service levels, increase responsiveness and optimize their cost structure. In short, executives in these industries, as well … Read Article

    How to Optimize Reliability in Utility Networks

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    While reliability is perhaps one of the most watched performance indicators in the utilities industry today, improvement efforts are often based on best practices or trial and error. … Read Article

    Update on Broadband Over Power Lines

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Electric distribution utilities have come under increasing pressure to find innovative ways to improve efficiency and generate new revenue. With the deregulation of the electric power industry, separation … Read Article

    Let''s Take A Closer Look at Generation Operational Excellence

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Accelerating world demand for energy, coupled with recent natural disasters, is driving and will continue to drive, gas, oil, coal and nuclear fuel prices to unprecedented levels. Increasing … Read Article

    Let the Sun Shine

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    The California Public Utilities Commission (CPUC) works to ensure California’s energy supply is safe, reliable and reasonably priced. In the aftermath of the energy crisis, the state’s energy … Read Article

    Making Decisions With Data

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    How well does a utility perform its distribution operations? The answer to that question depends in part on what you are trying to achieve. Most utility stakeholders (customers, … Read Article

    The New (Nuclear Power) Generation

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    During the relatively quiet period of nuclear power development over the last 15 years, there has been a consolidation of expertise in relation to nuclear power reactor design … Read Article

    Must-Have Technology

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    High commodity prices and volatility are driving growth in energy trading as producers try to maximize their market share and profitability and buyers attempt to control their energy … Read Article

    Innovation Does Matter

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Innovation may be one of the most overused terms among strategists, used interchangeably with technology improvements, process changes and many other tactical notions. This has devalued the concept … Read Article

    Business Process Management in Energy

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Forced to deliver expected shareholder returns in stagnant markets, energy utilities are turning their attention to performance improvement. The drive for operational excellence is forcing energy companies to … Read Article

    Setting Fixed Electric Rates and Bills

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Today many utilities strive to increase customer satisfaction by offering new products and services to meet customer demands. One of the most basic benefits customers want is certainty, … Read Article

    Using Service-Oriented Architecture to Transform Utilities

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    Since the 1970s, utility companies have grown principally through mergers and acquisitions. This industry consolidation has resulted in organizations with diverse business processes (e.g., customer care, outage management, … Read Article

    Survival Skills for Utility Mergers

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    The recent surge in merger, acquisition and divestiture activity in the U.S. utilities industry has come as no surprise to leaders in the industry who have long anticipated … Read Article

    Examining Business Process Outsourcing

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    What does next-level utility performance look like? The energy industry may be one of the most complex business environments, as it is capital-intensive, regulatory-constrained, ROI-managed, environmentally challenged, often … Read Article
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