• White Papers

    E-Business Platforms in the Electricity Supply Industry

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    All over the world, the electricity supply industry is going through a period of unprecedented and momentous change. After a century of government ownership and heavy regulation, companies … Read Article

    Impact of Re-Regulation on Utility Nuclear Generation

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Business Drivers Some state regulators have already required their incumbent utilities to decide which line of business to pursue as they are forced to separate their generation, transmission/distribution … Read Article

    Integration of Power and Gas Trading

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    U.K. Electricity’s Key Fuel Source: Gas The principle of electricity generation via a conductor rotating in a magnetic field totally dominates the industry. Rotating electrical generators are the … Read Article

    Do Energy Companies Really Need To Customize Their Software?

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Introduction The energy industry continues to experience significant restructuring activities which are primarily changing the way energy delivery businesses (i.e., pipes and wires companies) are regulated and managed. … Read Article

    Science Applications International Corporation (SAIC) Streamlines Operations with SAP’s R/3 Enterprise

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    SAIC is a leader in systems design and integration, information security, IT outsourcing, and telecommunications networking and support, with more than 41,000 people at offices in more than … Read Article

    Setting a Target for Cost Reduction Programs

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Many believe cost performance is back, but we don’t think it’s ever been gone. One outcome of the California energy crisis has been a slowdown in the pace … Read Article

    Managing Weather Risk

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Introduction The management of weather risk has moved to the forefront in recent years as corporate risk managers have sought to take greater control of risks that impact … Read Article

    Gaining Competitive Advantage Through Better Outage Management

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Introduction In recent years, power utilities have had major concerns about the issue of managing outages — especially unplanned ones caused by acts of nature — and major … Read Article

    The Changing Role of the Utility CFO

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Industry Transformation: The New Competitive Landscape The global energy industry is experiencing extraordinary transformation. The forces of deregulation, increased competition, simultaneous unbundling and convergence of traditional business models, … Read Article

    New Solutions for Energy Companies: Combating the Effects of Market Volatility

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Insurance markets and trading markets have traditionally looked at risks from very different perspectives. Insurers worried about 100-year storms while traders focused on three-day value-at-risk measurements. Insurers focused … Read Article

    The Energy Information Community: Getting from Here to There

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Smith: What is the Energy Information Community? Steklac: In simplest terms, the Energy Information Community is a process- enabling, technology-based approach from SchlumbergerSema for connecting the energy supply … Read Article

    Evolution of the Energy Value Chain

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    The energy industry continues its metamorphosis, driven in various parts by business imperatives to enhance shareholder value, meet industry-restructuring mandates, and realize the benefits of economic and technological … Read Article

    Trading Floors, Alternative Approaches To Risk Management And The New Wave Of Convergence?

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Why Do Energy Companies Trade? Trading operations appear to be a highly esteemed part of many energy companies. During the last two years, several companies have built trading … Read Article

    Establishing a Competitive High-Performance Contact Center

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    The Many Opportunities to Improve Call Center Effectiveness and Efficiency The American Customer Satisfaction Index is a cross-industry national indicator that links customer satisfaction to financial returns. In … Read Article

    Where to Now?

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Major states were continuing to open retail electric and gas markets to full competition-in response, great plans were being laid, and extensive marketing and sales campaigns were being … Read Article

    Managing Generator Maintenance in Competitive Electricity Markets

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Ineffective Maintenance Can Have a Significant Impact When things go well, maintenance is an activity that is often invisible to senior management. Smooth running plants allow the Operations … Read Article

    Increasing Market Share and Profitability in Energy Services

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Numerous challenges and opportunities face companies that offer energy-related services to commercial customers and end consumers. The marketplace is large, competitive and frag mented. Traditional players have an … Read Article

    Global Trends in — and the Practical Effects of — Liberalization and Other Regulatory Approaches

    by Chris Trayhorn, Publisher of mThink Blue Book on November 15, 2000

    It is important to start by clarifying what is meant by my use of the term “liberalization.” To “liberalize” has a number of shades of meaning, two of … Read Article
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