White Papers Integrating IT: The Real Lessons Are Learned After The Mergerby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Introduction The past few years have brought about many sweeping and costly changes to the energy industry. Post-merger power companies in particular are reeling in a business climate … Read Article Offshore Wind: The Environmental Implicationsby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Introduction The impact of climate change through global warming has been a concern for some time now. As a result of this concern, the United Nations Convention on … Read Article Distribution Outsourcing – Puget Sound Energy''s Experienceby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Introduction In February 2001, Puget Sound Energy (PSE) began outsourcing its new residential and commercial system extension and system maintenance construction work on its gas and electric distribution … Read Article E-Business Platforms in the Electricity Supply Industryby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 All over the world, the electricity supply industry is going through a period of unprecedented and momentous change. After a century of government ownership and heavy regulation, companies … Read Article Impact of Re-Regulation on Utility Nuclear Generationby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Business Drivers Some state regulators have already required their incumbent utilities to decide which line of business to pursue as they are forced to separate their generation, transmission/distribution … Read Article Integration of Power and Gas Tradingby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 U.K. Electricity’s Key Fuel Source: Gas The principle of electricity generation via a conductor rotating in a magnetic field totally dominates the industry. Rotating electrical generators are the … Read Article Do Energy Companies Really Need To Customize Their Software?by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Introduction The energy industry continues to experience significant restructuring activities which are primarily changing the way energy delivery businesses (i.e., pipes and wires companies) are regulated and managed. … Read Article Science Applications International Corporation (SAIC) Streamlines Operations with SAPs R/3 Enterpriseby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 SAIC is a leader in systems design and integration, information security, IT outsourcing, and telecommunications networking and support, with more than 41,000 people at offices in more than … Read Article Setting a Target for Cost Reduction Programsby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Many believe cost performance is back, but we don’t think it’s ever been gone. One outcome of the California energy crisis has been a slowdown in the pace … Read Article Managing Weather Riskby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Introduction The management of weather risk has moved to the forefront in recent years as corporate risk managers have sought to take greater control of risks that impact … Read Article Gaining Competitive Advantage Through Better Outage Managementby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Introduction In recent years, power utilities have had major concerns about the issue of managing outages — especially unplanned ones caused by acts of nature — and major … Read Article The Changing Role of the Utility CFOby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Industry Transformation: The New Competitive Landscape The global energy industry is experiencing extraordinary transformation. The forces of deregulation, increased competition, simultaneous unbundling and convergence of traditional business models, … Read Article New Solutions for Energy Companies: Combating the Effects of Market Volatilityby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Insurance markets and trading markets have traditionally looked at risks from very different perspectives. Insurers worried about 100-year storms while traders focused on three-day value-at-risk measurements. Insurers focused … Read Article The Energy Information Community: Getting from Here to Thereby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Smith: What is the Energy Information Community? Steklac: In simplest terms, the Energy Information Community is a process- enabling, technology-based approach from SchlumbergerSema for connecting the energy supply … Read Article Evolution of the Energy Value Chainby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 The energy industry continues its metamorphosis, driven in various parts by business imperatives to enhance shareholder value, meet industry-restructuring mandates, and realize the benefits of economic and technological … Read Article Trading Floors, Alternative Approaches To Risk Management And The New Wave Of Convergence?by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 Why Do Energy Companies Trade? Trading operations appear to be a highly esteemed part of many energy companies. During the last two years, several companies have built trading … Read Article Establishing a Competitive High-Performance Contact Centerby Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002 The Many Opportunities to Improve Call Center Effectiveness and Efficiency The American Customer Satisfaction Index is a cross-industry national indicator that links customer satisfaction to financial returns. In … Read Article A New Paradigm for Customer Care and Service in a Deregulated Energy Marketby Chris Trayhorn, Publisher of mThink Blue Book on November 15, 2000 Utilities have no experience with competition or strategies for winning customers when primarily dealing with a product like electricity or natural gas. Competing utilities must be customer-oriented, study … Read Article« Previous 1 2 3 4 … 14 15 16 17 18 19 Next »