• White Papers

    Preventive Maintenance Strategies for Deregulation

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Introduction Companies do not emerge into a competitive environment with immediate knowledge of how to compete safely and effectively. Companies faced with cost-cutting pressures can inadvertently make excessive … Read Article

    Achieve Competing Goals With Automatic Bill Payment

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    In the decade since deregulation, utilities have had to balance two competing necessities — improving customer service and lowering costs. Automatic bill payment is one of the rare … Read Article

    Post-Merger Integration: Doing the Right Deal and Doing the Deal Right

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    The energy industry is in the midst of its most challenging period in more than three decades. The rapid convergence of the power industry, telecom-like deregulation, the confluence … Read Article

    The Role of Web-Based Dynamic Trading in the Restructured Electric and Gas Markets

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Electricity and Gas Markets Have Become More Complex Energy industry deregulation is a relatively old story, though one that continues to unfold with new themes. Over the past … Read Article

    Talk to Me: Outsourcing to Make Big Gains with Small Businesses

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Talk is cheap, but meaningful dialogue is valuable. For utilities, speaking to each segment of the market in its own language can be satisfying and profitable. Don’t make … Read Article

    Utilitiy Mergers and Acquisitions: No Slam Dunk

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    In the United States, the National Basketball Association and the utility industry may not have much in common fundamentally, but what they do share is the nature of … Read Article

    A Thousand Points of (Power and) Light: Unlocking the Potential of Distributed Generation

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Much has been written about the opportunities distributed-generation (DG) technologies offer the energy marketplace. DG will one day reduce local congestion, reduce peak loads, improve grid reliability, insulate … Read Article

    The IBPP Revolution Meets – and Exceeds – Expectations

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Introduction In an industry promising revolutionary advances nearly every day, one application has gone well beyond vision-speak: Internet bill presentment and payment(IBPP). By implementing an IBPP system, businesses … Read Article

    Avoiding the Untenable Model

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Introduction What is now known as the “California experiment in electricity deregulation” has sent shock waves around the world, particularly to other U.S. states and countries considering deregulation. … Read Article

    It''s Time to Break the Gridlock

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    The Power Grid: Platform for Competition The first step toward ensuring a healthy power sector is a simple affirmation: the grid plays a central, indeed indispensable, role in … Read Article

    Choice!

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    There are many disturbing practices and beliefs prevalent in the traditional electric and gas energy industry, but few more disturbing than the struggle between energy providers and energy … Read Article

    The Best Laid Schemes…

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Back in the good old days before restructuring, I used a simple formula to pick electric utility stocks for the elderly, blue-haired clientele that loved those fat dividends … Read Article

    The Double-Edged Sword of Equating Supply and Demand

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Electric system reliability is a political necessity. The reverberations from California’s rolling black-outs have stalled the trend towards generation market deregulation, which seemed so inevitable just two years … Read Article

    The Connected Home: The Open Services Gateway is Fulfilling the Promise of the Internet Lifestyle

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Wouldn’t it be wonderful to automate some of your household chores, and leave home knowing that everything is safe and secure? With the delivery of network-based smart services … Read Article

    Electricity Supply Organization: Which End is Up?

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Since the FERC’s July 2001 order to form four large RTOs, chaos has returned to the short-term planning and management of the nation’s electricity supplies. If form follows … Read Article

    The RTO Endgame – Slower and More Political Than Once Thought

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    The Broken “E” Bubble Being both a student of history and a participant in the recent events in California, it’s with some reluctance that I undertake the task … Read Article

    The Entry of New Retailers and Their Search for Customers

    by Chris Trayhorn, Publisher of mThink Blue Book on January 15, 2002

    Background The unbundling of the traditional energy company in the face of industry restructuring has exposed to competition areas traditionally overlooked by utilities, namely market share and customer … Read Article

    e-business in a Competitive Utility Industry: Managing to Become an e-business

    by Chris Trayhorn, Publisher of mThink Blue Book on November 15, 2000

    Introduction The restructuring of the utilities industry is now a global phenomenon. Many utility companies are recasting business strategies to meet the uncertainty of the new, evolving regulatory … Read Article
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