• Driving the Enterprise

    Enterprise performance management (EPM) is a slippery term that is difficult to define. It has a few aliases, such as corporate performance ... Read Article

    Managing Customers for Value

    Customer relationships are the most important asset of an energy retailer and represent the value of an energy retail business. Yet how ... Read Article

    Energy Asset Optimization

    Since the latter half of 2002, the industry has been in a back-to-basics mode of operation. The focus, once on unregulated businesses ... Read Article

    The CIS Market in Transformation

    Customer information systems (CIS) is a hub for customer-facing and revenue cycle processing activity with functional footprint covering operational and a segment ... Read Article

    Price Discovery and Data Hubs

    Gas and electricity price indices play a central role in the price discovery process in the energy market. Moreover, these indices are ... Read Article

    AMR – More Than Reading a Meter

    Ten years ago, unleaded gas cost an average of $1.11 per gallon, the median family income was about $45,000, natural gas cost ... Read Article

    Will M&A Return?

    The volume of utility merger and acquisition transactions declined precipitously in North America over the last two years following what was an ... Read Article

    Global Sourcing: Getting Started

    Sourcing work to offshore locations and/or moving global resources to domestic locations to perform work has been gaining momentum over the last ... Read Article

    Energy Merchant Turmoil

    In less than a decade, US energy merchant companies have gone from the cradle to the graveside, if not the grave itself. ... Read Article

    Enterprise Learning

    OK, we all get it. Those aging assets that were obscured in the glare of traders’ profit visions a mere two years ... Read Article

    Sound Advice For the Energy Industry

    Regulatory uncertainty, unprecedented demand, outdated infrastructure, emerging technologies, and fierce competition both for and among natural resources. Today’s energy world is transformed ... Read Article

    Court Ruling Backs Regulators

    In November 2003, the 9th US Circuit Court of Appeals issued a decision in the Pacific Gas and Electric bankruptcy case that ... Read Article

    Utility Service Delivery Management

    The conversations between senior officers and managers at utilities are similar worldwide. They need to reduce operations and maintenance expenses, increase the ... Read Article

    Closing the Renewable Energy Gap

    The US depends on large, centralized power plants that run on fossil fuels and nuclear power. As a result, it has an ... Read Article

    Public Attitudes on Wind Energy

    With its vast potential, economic competitiveness, and rapid growth rate, wind energy is poised to become a significant power source in the ... Read Article

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