• Critical Call – The Emerging Criticality of Cellular Services

    The advancements in cellular services that have been witnessed in recent years have had a dramatic effect on the decision-making processes of ... Read Article

    Harnessing the Power of the Intelligent Grid to Innovate / Enhance Efficiency and Reliability of Utility

    The Challenge The electric power infrastructure is a foundation of American prosperity and one of the key elements of the digital economy ... Read Article

    Understanding and Driving Consumer Adoption of E-Bills

    This is an excerpt. To read this paper in it’s entirety: Understanding and Driving Consumer Adoption of E-Bills Introduction Online bill payment ... Read Article

    Audit Committees Step Up Risk Oversight

    When the audit committee of a publicly traded company sits down to meet, what’s on the agenda? What issues are considered most ... Read Article

    Best Practices in Distribution Asset and Work Management

    Utilities face escalating operational expenses due to rising fuel costs and increasing investment costs for environmental regulation while simultaneously being limited in ... Read Article

    The Liability of Cost Cutting: A CEO’s New Challenge

    When financial results don’t meet expectations, senior executives face five dreaded words that have become much too common: “We need to cut ... Read Article

    Leveraging Operational Systems Assets to Realize Their Full Value

    The electric utility industry finds itself confronted by a dynamic regulatory and market environment that is necessitating changes at all levels of ... Read Article

    Information Is Power: The Intelligent Utility Network

    In the United States, utility industry forces are driving substantial changes in strategy for T&D businesses. The U.S. Energy Policy Act of ... Read Article

    Innovation Does Matter

    Innovation may be one of the most overused terms among strategists, used interchangeably with technology improvements, process changes and many other tactical ... Read Article

    Business Process Management in Energy

    Forced to deliver expected shareholder returns in stagnant markets, energy utilities are turning their attention to performance improvement. The drive for operational ... Read Article

    Setting Fixed Electric Rates and Bills

    Today many utilities strive to increase customer satisfaction by offering new products and services to meet customer demands. One of the most ... Read Article

    Using Service-Oriented Architecture to Transform Utilities

    Since the 1970s, utility companies have grown principally through mergers and acquisitions. This industry consolidation has resulted in organizations with diverse business ... Read Article

    Survival Skills for Utility Mergers

    The recent surge in merger, acquisition and divestiture activity in the U.S. utilities industry has come as no surprise to leaders in ... Read Article

    Examining Business Process Outsourcing

    What does next-level utility performance look like? The energy industry may be one of the most complex business environments, as it is ... Read Article

    Shifting Regulatory Oversight of Utility Mergers

    Many in the energy industry are anticipating a wave of mergers that will fundamentally alter and concentrate the energy industry, both from ... Read Article
    1 2 3 4 5 6 7 16 17 18 19