• The Liability of Cost Cutting: A CEO’s New Challenge

    When financial results don’t meet expectations, senior executives face five dreaded words that have become much too common: “We need to cut ... Read Article

    Audit Committees Step Up Risk Oversight

    When the audit committee of a publicly traded company sits down to meet, what’s on the agenda? What issues are considered most ... Read Article

    Harnessing the Power of the Intelligent Grid to Innovate / Enhance Efficiency and Reliability of Utility

    The Challenge The electric power infrastructure is a foundation of American prosperity and one of the key elements of the digital economy ... Read Article

    The Key to Economic Expansion in Utilities

    Today’s forces driving the global energy and utility market have never been more acute. Consumption increases and volatile fuel costs coupled with ... Read Article

    Issues Affecting the Electricity Transmission and Distribution System in North America

    Executive Summary After more than two decades of underinvestment, the North American electricity delivery infrastructure is struggling to meet today’s changing and ... Read Article

    The Three Pillars of Energy Policy

    Successful energy policy is about trade-offs between different and divergent agendas that must somehow be reconciled. Energy policy, whether in the U.K., ... Read Article

    RAMP: A Unique Solution to Recovering Lost Revenue

    Revenue losses are a common problem among utilities across the globe and are typically segmented into three categories: Technical – energy/commodity lost ... Read Article

    INTERVIEW: Alan H. Richardson

    Energy & Utilities: Let’s start by taking a look at the state of the electric utility industry marketplace as it relates to ... Read Article

    Energy Independence Is Cool(er)?

    There is growing interest in the U.S. both in achieving some increased degree of energy independence and in reducing CO2 emissions to ... Read Article

    A Long-Term View of Technology’s Value to Utilities

    The rise of wireless data networks, coupled with the evolution of software solutions, has made advances in field automation, project management and ... Read Article

    Tackling Utility Customer Cost to Serve

    Utilities in the U.S. stand to save considerable expense by evaluating their customer service operations from a customer cost-to-serve perspective. They spend ... Read Article

    What Utilities Can Gain From Customer Profitability Analysis

    Introduction Recent moves toward a more competitive retail environment, as well as increased performance expectations from shareholders, have focused utilities on improving ... Read Article

    The Water Industry in Britain and Europe: Issues for 2006 and Beyond

    Executive Summary Europe’s water industry is grappling with six major issues in 2006 that present often-conflicting interests and that may need new ... Read Article

    Improving Conversions

    Kimberly Griffiths knows all too well what it feels like to be drowning in a sea of debt. Like many Americans, she's ... Read Article

    Spiders Don't Eat Spam

    It's the headline any search marketer would dread: "Google Bans BMW for Search Spamming." For well-known companies, such bad publicity is reason ... Read Article

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