• White Papers

    Business Process Improvement

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    In the past, the utility industry could consider itself exempt from market drivers like those listed above. However, today’s utilities are immersed in a sea of change. Customers … Read Article

    Future of Learning

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    The nuclear power industry is facing significant employee turnover, which may be exacerbated by the need to staff new nuclear units. To maintain a highly skilled workforce to … Read Article

    Modeling Distribution Demand Reduction

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    In the past, distribution demand reduction was a technique used only in emergency situations a few times a year – if that. It was an all-or-nothing capability that … Read Article

    Measuring Smart Metering's Progress

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    Smart or advanced electricity metering, using a fixed network communications path, has been with us since pioneering installations in the US Midwest in the mid-1980s. That’s 25 years … Read Article

    Managing Communications Change

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    Change is being forced upon the utilities industry. Business drivers range from stakeholder pressure for greater efficiency to the changing technologies involved in operational energy networks. New technologies … Read Article

    Online Transient Stability Controls

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    For the last few decades the growth of the world’s population and its corresponding increased demand for electrical energy has created a huge increase in the supply of … Read Article

    PHEVs Are on a Roll

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    The electric vehicle first made its appearance about a century ago, but it is only in recent years – months, to be more precise – that it has … Read Article

    Successful Smart Grid Architecture

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    The smart grid is progressing well on several fronts. Groups such as the Grid Wise Alliance, events such as Grid Week, and national policy citations such as the … Read Article

    A Smart Strategy for a Smart Grid

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    Every year, utilities are faced with the critical decision of where to invest capital. These decisions are guided by several factors, such as regulatory requirements, market conditions and … Read Article

    The Smart Grid Maturity Model

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    The software industry has been using maturity models to define and measure software development capabilities for decades. These models have helped the industry create a shared vision for … Read Article

    Thinking Smart

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    For more than 30 years, Newton- Evans Research Company has been studying the initial development and the embryonic and emergent stages of what the world now collectively terms … Read Article

    Infrastructure and the Economy

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    With utility infrastructure aging rapidly, reliability of service is threatened. Yet the economy is hurting, unemployment is accelerating, environmental mandates are rising, and the investment portfolios of both … Read Article

    At Your Service

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    Today’s utility companies are being driven to upgrade their aging transmission and distribution networks in the face of escalating energy generation costs, serious environmental challenges and rising demand … Read Article

    The Smart Grid in Malta

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    On the Mediterranean island of Malta, with a population of about 400,000 people on a land mass of just over 300 square kilometers, power, water and the economy … Read Article

    Customer Relationships and the Economy

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    A little over a year ago, the challenges facing the global energy and utilities market were driving a significant wedge between utilities and their customers. In Western European … Read Article

    An Australian Approach to Energy Innovation and Collaboration

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    Just as global demand for energy is steadily increasing, so too, are the recognized costs of power generation. A recent report about the possibility of creating a low-emissions … Read Article

    Be a People Person

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2009

    I have to admit it. Despite all the exciting new technologies out there, I am finding myself to be a people person when it comes to building smarter … Read Article

    A Manifesto for Integrating Social Media Into Marketing

    by Chris Trayhorn, Publisher of mThink Blue Book on August 1, 2008

    You’re capturing recency, frequency and monetary data about your customers. You’re recording customer service contacts. You’re doing your best to capture point-of-sale information and correlate it with direct … Read Article
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