• Benefits Realization

    Pick up any current periodical – from CIO magazine to Fortune to BusinessWeek – and you only have to skim the table ... Read Article

    Understanding Selection Bias

    Selection bias can be defined as “a nonrandom participation in a program offer leading to damaging financial results.” It can affect the ... Read Article

    Outsourcing Becomes ‘Partnering’

    The energy and utilities marketplace is one of the most challenging business environments that exist today, and it is also an industry ... Read Article

    Investing in Renewable Energy

    For the first 50 years following the passage of the Depression-era Public Utilities Holding Company Act, governmental regulation of the electric utility ... Read Article

    The Next Generation of Energy Trading

    Investments in energy trading, curtailed in the wake of the turbulent years following 2000, have begun to swing back, and agile companies ... Read Article

    The Changing Face of Utility M&A

    Since the enactment of the National Energy Policy Act of 1992, there have been approximately 90 announced mergers between, or acquisitions of, ... Read Article

    Workforce Renewal: A CEO’s Strategic Imperative

    The production of electricity and gas, the primary sources of revenue for most utilities, requires a wide variety of assets. Most of ... Read Article

    Using the Sarbanes-Oxley Act

    Who would have predicted that significant help in managing operational risks would come from such an unlikely source: Section 404 of the ... Read Article

    Pollutants, Resources and Nanotechnology

    The embryonic field of nanotechnology, which has been receiving much attention of late, aspires to the control of matter at molecular and ... Read Article

    Asset Management: Practical Path to Success

    The term asset management has taken center stage for most utility transmission and distribution, primarily because of cost pressures resulting from limited ... Read Article

    Service Delivery Management

    Organizations today are challenged with simultaneously improving performance and lowering costs. Many are discovering that the key lies in “reinventing service” by ... Read Article

    Collections Best Practice

    Utility bad debt is increasing year-on-year according to market research group Chartwell in its 2004 report, Credit and Collections in the Utility ... Read Article

    Electric Generation Capacity: What, Where and Who

    The principal driver of energy consumption and demand growth in the United States is increased population. The nation’s population is growing at ... Read Article

    Defining Customer Valuation

    Most utilities view their interactions with customers – mainly monthly billing and payment – as highly routine, with neither party giving a ... Read Article

    The Hydrogen Economy

    The expression “hydrogen economy” is appearing more and more frequently in the headlines and on the bookstands. As recently as February 2005 ... Read Article

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