• The Changing Face of Utility M&A

    Since the enactment of the National Energy Policy Act of 1992, there have been approximately 90 announced mergers between, or acquisitions of, ... Read Article

    Workforce Renewal: A CEO’s Strategic Imperative

    The production of electricity and gas, the primary sources of revenue for most utilities, requires a wide variety of assets. Most of ... Read Article

    Using the Sarbanes-Oxley Act

    Who would have predicted that significant help in managing operational risks would come from such an unlikely source: Section 404 of the ... Read Article

    Pollutants, Resources and Nanotechnology

    The embryonic field of nanotechnology, which has been receiving much attention of late, aspires to the control of matter at molecular and ... Read Article

    Asset Management: Practical Path to Success

    The term asset management has taken center stage for most utility transmission and distribution, primarily because of cost pressures resulting from limited ... Read Article

    Service Delivery Management

    Organizations today are challenged with simultaneously improving performance and lowering costs. Many are discovering that the key lies in “reinventing service” by ... Read Article

    Collections Best Practice

    Utility bad debt is increasing year-on-year according to market research group Chartwell in its 2004 report, Credit and Collections in the Utility ... Read Article

    Electric Generation Capacity: What, Where and Who

    The principal driver of energy consumption and demand growth in the United States is increased population. The nation’s population is growing at ... Read Article

    Defining Customer Valuation

    Most utilities view their interactions with customers – mainly monthly billing and payment – as highly routine, with neither party giving a ... Read Article

    The Hydrogen Economy

    The expression “hydrogen economy” is appearing more and more frequently in the headlines and on the bookstands. As recently as February 2005 ... Read Article

    Goodbye AMR, Hello AMM

    Not long ago, the decision to pursue an automated meter reading (AMR) project was straightforward to describe and quantify. The business case ... Read Article

    On Better Business Intelligence

    Utilities are working hard to address new financial control and reporting requirements, making progress on significant cost reduction and revenue enhancement initiatives ... Read Article

    Exploiting Broadband Over Power Lines

    Broadband over power lines (BPL) and power line communications (PLC) are sets of equipment, software and management services that when overlaid on ... Read Article

    Q&A: Meter Reading – Past and Future

    Q: In 1997, as Puget Sound Power and Light, you merged with Washington Natural Gas and became Puget Sound Energy. Was it ... Read Article

    Setting a Course for Growth

    Within the next few years, energy and utility companies will be operating in a more disaggregated, multinational industry. The demands of this ... Read Article

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