The Role of Web-Based Dynamic Trading in the Restructured Electric and Gas Markets by Chris Trayhorn, Publisher of mThink Blue Book, January 15, 2002 Electricity and Gas Markets Have Become More Complex Energy industry deregulation is a relatively old story, though one that continues to unfold with new themes. Over the past 20 years, a series of changes in federal and state laws and regulations governing natural gas producers, pipelines, local distribution companies and, more recently, electric utilities have changed the structure of these industries dramatically. The goal underlying legislation enacted by Congress and state legislatures, as well as the orders issued by the Federal Energy Regulatory Commission and state Public Utilities Commissions during this period, has been to open major segments of these industries to competition. With the scope of their traditional monopolies and vertically integrated operations significantly reduced, utilities serving retail customers have had to respond rapidly to an entirely new business landscape. In fact, participants in each segment of these restructured markets — supply, transmission and retail — face pressure to adapt their business practices efficiently and transparently, and to demonstrate compliance with federal and state regulations governing the structure of these markets, in order to survive. Restructuring of the gas industry has been underway much longer than restructuring of the electric industry, and its impacts have been well documented. For example, retail gas prices throughout the late 1980s and into the 1990s were well below pre-restructuring levels. Marketers emerged to compete with investor- and municipality-owned utilities in all retail market segments.1 Restructuring of the electric industry is beginning to achieve the desired effect, with increased reliance on competition from generation to retailing. Generation companies, power marketers and energy service providers are taking advantage of the opportunities in the new competitive arenas for electricity generation and marketing. To date, the participants in these new competitive electric markets have focused primarily on cost-cutting and risk management to ensure competitive capability and to hedge against undue exposure. Their focus is now beginning to shift toward experimenting with new market instruments, such as forward contracts, auctions, optimized dynamic commerce systems, and bid/ask exchanges, which help ensure optimal asset utilization and profitability within the parameters of free-market competition. Along with these changes, there has been a marked increase in public visibility of the energy industry nationwide, sparked by news reports of power blackouts and soaring energy prices in California and elsewhere. This growth in visibility has been accompanied by an increase in regulatory scrutiny, putting pressure on generators and gas producers to defend their pricing practices, and on local distribution companies (LDCs) and utilities to defend their purchasing strategies and practices.2,3 As state and federal authorities ponder further restructuring of the energy industry, companies can expect to navigate the rapid changes in their industry under the glare of publicity for some time to come. Figure 1 – Natural gas consumption is projected to rise, driven primarily by electricity generators. Source: Energy Information Administration (EIA) These developments have had several major impacts on the operation of wholesale markets, initially for natural gas and more recently for electricity. • The restructuring of wholesale and retail markets has forced LDCs and utilities to shift from relying on internal resources to relying on contracts for their supplies. At the same time, restructuring has discouraged them from entering multi-year contracts for those supplies. This change has been most pronounced in gas markets, where LDCs have reduced their reliance on multi-year contracts from more than 50 percent of their peak winter season supplies in 1996 to approximately 25 percent in 2000, with a corresponding increase in reliance on short-term and monthly contracts.4 These changes in supply strategies by buyers provide suppliers both an opportunity and an incentive to optimize the value of their assets through active trading in wholesale markets. • The sensitivity of retail customers, regulators and politicians to dramatic increases in prices has placed pressure on LDCs and utilities to purchase their supplies in a manner that keeps prices both stable and competitive. That sensitivity has also put pressure on suppliers to optimize the value of their assets, in a way that is transparent and capable of withstanding regulatory review. To compound the levels of complexity, energy players are participating in unprecedented merger and acquisition activity, as all market participants jockey for position to take advantage of the new business landscape. The entry of new power plants, both scheduled and forecast, increases the likelihood of even higher levels of competition in the future. Gas pipelines are facing the same prospect as more capacity is brought on line and existing long-term contracts expire. All of these pressures culminate in an unprecedented new challenge to energy players to maximize asset utilization and minimize risk across all of their operations. The net result has not only been a fundamental shift toward reliance on short-term markets but also a growing recognition that these markets are highly volatile and unpredictable, further highlighting the importance of risk management when making forward selling and purchasing decisions. How Dynamic Trading and Auctions Can Help Moving commercial transactions online can make energy transactions faster, less expensive and less error-prone, and frees up high-value intellectual resources for strategic decisions. Internet-based commerce technologies are seeing widespread adoption throughout the industry, with e-commerce predicted to affect 20 percent of the total energy business trade by 2004.5 To date, more than 120 energy exchanges — consisting of independent, company-sponsored and consortia-driven enterprises, — have come online to trade both physical and financial energy products. Although many early independent exchanges have not survived the current economic downturn, they successfully raised awareness of the capabilities and benefits of online trading technologies to Fortune 1000 companies. With the FERC backing Web-based trading through such directives as Order 637, and with ERCOT mandating the use of auctions for the sale of electricity generation capacity, Web-based commerce mechanisms are gaining widespread consideration across the entire energy sector. In particular, many energy players are evaluating Web-based dynamic trading technologies as a means to enhance their liquidity and lock in better margins within fair market guidelines. They can do this by utilizing an online marketplace for the sale of products such as natural gas, pipeline transportation, and electricity in both spot and forward markets. Web-based dynamic trading — which encompasses formats such as auctions and bid/ask (stock-market like) exchanges — can help energy players respond more rapidly to fast-changing markets while gathering the information needed to cope with the increasingly challenging job of asset optimization. Because the dynamic trading process automatically determines a product’s fair market value, sellers can be assured of capturing the best price possible under virtually all market conditions no matter how volatile. This automated process is significantly more efficient and effective than cumbersome phone, fax, and electronic bulletin board methods. It also helps mitigate the effects of changes in supply and demand, since prices can adjust to these factors in real time. Web-based auctions and exchanges can be designed and implemented to encourage open bidding in accordance with federal, state and local regulations, thereby ensuring compliance through automated rules and procedures. This helps energy players demonstrate their compliance to the public at large. In short, Web-based dynamic trading provides energy companies with a completely fair and public way to maximize their revenues in practically every market circumstance. Figure 2 – Web-based dynamic trading enables auctions for a range of energy products, including electricity generation capacity. Here, an online multi-round auction for capacity tracks demand, supply, bids, and bidding opening and closing times for capacity sold in “blocks.” See Larger Image Web-based energy auctions and exchanges also have the potential to help allay one of the most challenging aspects of deregulation and competition: the fragmented nature of energy markets. By delivering access to the broadest possible range of suppliers and buyers through convenient Internet marketplaces, Web-based dynamic trading can enable generators, pipelines, marketers and utilities to reach buyers who might have been otherwise difficult to reach, and to access these buyers at very low cost. Further, because prices and other factors can fluctuate according to buyers’ unique and sometimes unpredictable demands, Web-based exchanges increase the chances of making a sale, even in volatile and fragmented markets. In addition to enhancing revenues, Web-based dynamic trading can cut costs significantly, both by eliminating time-consuming manual processes and by enabling optimal asset utilization. Leveraging the ease and instant communications of the Internet, energy providers could conceivably establish and manage multiple auctions and bid/ask exchanges for gas, pipeline capacity, or electricity supplies simultaneously. They can use the real-time data generated by these markets to continually adjust their plans for storage, transmission and delivery facilities. Web-based dynamic trading generates the kind of information energy players need the most: real-world feedback coming directly from buyers and suppliers in the open market, created and delivered in real-time for quick analysis and action. Data from dynamic Web auctions and exchanges enables companies to understand their customers better and to respond to their requirements directly and rapidly. This information can be leveraged to manage demand against supply through improved demand forecasting, fostering better allocation decisions. Some examples of Web-based dynamic trading applications in energy include sales of: • Interruptible pipeline capacity by pipeline operators to LDCs • Natural gas storage capacity by storage operators • Gas products by gas producers to their diversified customer base including large industrial companies, intrastate pipelines and LDCs • Parking and lending services by pipelines to LDCs and other natural gas customers • Excess released capacity by LDCs to marketers or other LDCs • Electricity generation capacity by power companies to industrial buyers, traders and utilities. Along with these “sell-side” auction and exchange applications, Web-based dynamic trading can be employed for the procurement of: • Gas by LDCs from gas marketers, using “reverse auctions” with descending price bids • Electricity by utilities from generators, using reverse auctions with descending price bids Case Study: Multi-Round Auctions One example of a Web-based dynamic trading application in the energy industry is provided by a large energy company based in Texas. In 1999, the state’s PUC mandated the use of multi-round auctions for the sale of electric generation capacity. The mandate stems from the Texas Legislature:”Senate Bill 7 . . . will change how the electrical energy industry operates in the state. The forces of supply and demand will be allowed to produce a more efficient and innovative industry, benefiting both customers and industry organizations.” — PUC of Texas6 The first local power company to act on this directive chose Web-based dynamic trading technology from @TheMoment based on the company’s ability to rapidly establish the unique multi-round auction type and to deliver exceptional speed, reliability and robustness. Figure 3 – Buyers and sellers in an online exchange can view orders graphically by reviewing bid and ask prices plotted on a radar-like screen, or they can view them in the classic “order book” format. In its simplest form, a multi-round auction begins with the supplier specifying an ask price for which buyers of electric generation capacity bid a quantity (the first round). At the end of the round, an evaluation of the balance of supply and demand is conducted. If the supply is greater than the demand, then the auction is over, and all bidders receive the quantity for which they have bid. If demand is greater than supply, a new ask price will be proposed (the price is established using complex algorithms), and a new round of bidding will ensue. Once deployed, the Web-based dynamic trading technology will enable additional online trading applications such as Yankee, Dutch or Vickrey auctions and more than 1,000 others, as well as bid/ask exchanges in which the generator can adjust ask prices in real-time to respond to the market. Fig. 4 Buyers and sellers in an online exchange can view orders graphically by reviewing bid and ask prices plotted on a radar-like screen, or they can view them in the classic “order book” format. Choosing Dynamic Trading Technologies Although many dynamic trading technologies offer promise, energy participants would do well to review their options in this area with several key criteria in mind. The ideal Web-based dynamic trading technology should be able to: • Leverage the Web and streaming technologies to handle large volumes of transactions in real time. This means the technology must be able to negotiate multiple bids, locate the right bid at the right price, and close the deal in minutes — or even seconds. This requires scalability to handle volume, as well as reliability to ensure performance. The underlying technology must be a robust, transaction-level system capable of performing operations rapidly. For example, one large electricity generator is implementing dynamic trading technology to handle simultaneous bidding on 56 lots by up to 150 traders in 45-minute blocks. • Deliver the right market or auction type to solve the business problem at hand. One of the oldest forms of commerce in the world, auctions and exchanges have evolved into hundreds of formats, ranging from English and Vickrey to Dutch, classic Dutch, and multiple variations of each. The ideal commercial transaction technology would support the full range of options and make it easy to change auction types, which enables energy traders to use the best vehicle for their needs at any time. • Integrate with related technology applications, such as revenue management and risk management technologies, for future expansion of the auction or exchange and for leveraging the data generated by each market to improve asset utilization or pricing efficiency. In addition, the ideal dynamic trading system will offer open integration with adjacent technology infrastructure, such as credit systems, order entry systems, and existing database applications. • Capture all the data needed to continually hone and improve business processes. The ideal dynamic trading technology should enable utility managers to collect large amounts of data about each trading partner’s bidding and buying behavior, the overall demand for power in various market conditions, specific price resistance points, and much more. This data is extremely valuable, especially when fed into an analytics system such as a revenue management or dynamic pricing package. Energy Auctions and Bid/Ask Exchanges: Design is Key As with any new technology, Web-based dynamic trading should be carefully planned and deployed to maximize benefits while minimizing disruptions and problems. Using a phased approach, energy players should deploy these technologies following a few simple rules for success: 1. Optimize the structure of the product. One of the keys to a good auction is offering the right product, at the right time, to the right bidders. This is especially important for electricity, which cannot be stored in large quantities economically. Here a change in product structure (quantity, duration, delivery location, spot/forward) can make the difference between a lost opportunity and a sale. One way to optimize the product structure is to set up trial auctions in representative local markets to test a variety of configurations. Another is to employ revenue management software, such as that offered by PROS Revenue Management and others, to perform sophisticated analysis on existing sales data, and utilize business objectives to generate recommended configurations. This information can also be generated manually; either way, the resulting recommendations should be reflected in the structure of energy product or capacity to be offered at auction. 2. Carefully select the ideal auction or exchange format. There is a wealth of academic data covering how to leverage different dynamic trading formats to meet varying business objectives. While it is beyond the scope of this paper to explore all this data in detail, selecting the correct auction or exchange type is critical to success. Using such mechanisms as business and pricing rules embedded in the auction software, energy companies should be able to specify the auction format that most closely meets their goals, then detail rules for each auction or bid/ask exchange. For example, an exploration and production company wishing to generate maximum revenue from a known supply of natural gas capacity may choose the Yankee auction format, in which multiple bids are accepted for the capacity up to a specified deadline. Alternatively, if the production company wants to deplete capacity at a certain pre-determined rate, they can create a set of pricing rules within the software that automatically adjusts prices to keep depletion on track at the pace specified. 3. Create the best possible design for the actual auction or exchange. Prior to implementing the dynamic trading market, it’s critical to determine the scope of the auction or exchange and the “rules of the game.” These parameters include, among many others: • Who can access the market • Who can bid • What bidding information should be revealed, and to whom • How winning bidders are selected • How bidding is structured in time • Any special treatments that should be extended to some bidders, and under what conditions 4. Think through data integration requirements. Dynamic trading technologies should use open-architecture design and application programming interfaces to enable easy integration with back-office systems for credit and risk management, order processing and the like. Before implementing a Web-based dynamic trading market, it’s often worthwhile to decide which auction data will be utilized by which other systems, and to build preliminary links to these systems from the auction or exchange software. These links enable market managers to test the integration by passing limited data sets among the relevant systems, and to thereby spot and isolate any potential integration challenges. 5. Make sure bid awards are open and clear. Many people assume that dynamic trading bid awards are straightforward; after all, the highest bidder gets the award, right? This is not always the case in a variety of auctions, because business requirements do not always place price at the top of the market’s priorities. For example, if a generation company places the highest priority on generation capacity allocation, the company may accept the bids for the largest amounts of capacity first, regardless of price, or may award bids that most closely match the capacity configuration that is optimal to full facility utilization. Those rules must be defined and implemented in a manner that will be transparent to bidders and to regulators. Summary Stunning advances in Internet-based commerce technologies today present energy managers with a unique opportunity to leverage Web-based dynamic trading solutions to address some of the most pressing needs created by the rapid pace of change in the industry. Energy companies can benefit from evaluating and pilot-testing new dynamic trading software systems that, when implemented under the guidance of a rigorous design and deployment methodology, can help speed and optimize commercial transactions while reducing costs and errors. At the same time, such technologies can serve as the starting-point for the development of more advanced asset management strategies and systems for the future. Footnotes 1 EIA, Natural Gas 1996: Issues and Trends, “Consumer Prices reflect Benefits of Restructuring.” 2 Energy Information Administration, Status of the California Market Situation; www.eia.doe.gov. 3 Energy Information Administration, U.S. Natural Gas Markets: Recent Trends and Prospects for the Future; www.eia.doe.gov. 4 American Gas Association. LDC System Operations And Supply Portfolio Management During The 2000-2001 Winter Heating Season; and LDC System Operations And Supply Portfolio Management During The 1996-97 Winter Heating Season. 5 Forrester Research, 2001. 6 Public Utility Commission of Texas , Senate Bill 7 Filed under: White Papers Tagged under: Utilities About the Author Chris Trayhorn, Publisher of mThink Blue Book Chris Trayhorn is the Chairman of the Performance Marketing Industry Blue Ribbon Panel and the CEO of mThink.com, a leading online and content marketing agency. He has founded four successful marketing companies in London and San Francisco in the last 15 years, and is currently the founder and publisher of Revenue+Performance magazine, the magazine of the performance marketing industry since 2002.