• White Papers

    What Utilities Can Gain From Customer Profitability Analysis

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Introduction Recent moves toward a more competitive retail environment, as well as increased performance expectations from shareholders, have focused utilities on improving the customer experience and, to some … Read Article

    Application and Design of the Modern Substation Automation Platform

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    This paper describes the application of the modern automation platform in electrical transmission substations. The applications described within are not “bleeding edge” or merely theoretical. Working, proven examples … Read Article

    RAMP: A Unique Solution to Recovering Lost Revenue

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Revenue losses are a common problem among utilities across the globe and are typically segmented into three categories: Technical – energy/commodity lost during distribution; Administrative – internal operational … Read Article

    Challenges of Demand Response and Distributed Generation

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Project Introduction and Motivation Electricity system challenges have emerged in Washington’s Olympic Peninsula that make it an ideal laboratory for advanced intelligent utility network (IUN) experiments. The peninsula’s … Read Article

    The Three Pillars of Energy Policy

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Successful energy policy is about trade-offs between different and divergent agendas that must somehow be reconciled. Energy policy, whether in the U.K., in Europe or globally, fundamentally rests … Read Article

    Implementing the Right Network for the Smart Grid: Critical Infrastructure Determines Long-Term Strategy

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Energy Conservation. Energy Efficiency. Go Green. Clean Tech. Smart Grid. The utility industry has enacted a number of initiatives with a common goal – improving the quality, value … Read Article

    The Water Industry in Britain and Europe: Issues for 2006 and Beyond

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Executive Summary Europe’s water industry is grappling with six major issues in 2006 that present often-conflicting interests and that may need new and different approaches to running a … Read Article

    INTERVIEW: Frank Hoss

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Energy & Utilities: From your perspective, what is the intelligent grid? Frank Hoss: The intelligent grid focuses primarily on the efficient, reliable and safe distribution of electricity. It’s … Read Article

    Issues Affecting the Electricity Transmission and Distribution System in North America

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Executive Summary After more than two decades of underinvestment, the North American electricity delivery infrastructure is struggling to meet today’s changing and ever-growing demands. This was made evident … Read Article

    Locking the Door Against Cybersecurity Attacks

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Situation Overview The biggest threat today to the transmission and distribution (T&D) business’ cybersecurity is not necessarily a virus, worm or terrorist. While these can all be significant … Read Article

    The Key to Economic Expansion in Utilities

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Today’s forces driving the global energy and utility market have never been more acute. Consumption increases and volatile fuel costs coupled with a major focus on the environment … Read Article

    Critical Call – The Emerging Criticality of Cellular Services

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    The advancements in cellular services that have been witnessed in recent years have had a dramatic effect on the decision-making processes of many field organizations within the utilities … Read Article

    Harnessing the Power of the Intelligent Grid to Innovate / Enhance Efficiency and Reliability of Utility

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    The Challenge The electric power infrastructure is a foundation of American prosperity and one of the key elements of the digital economy of the future. This vital asset … Read Article

    Understanding and Driving Consumer Adoption of E-Bills

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    This is an excerpt. To read this paper in it’s entirety: Understanding and Driving Consumer Adoption of E-Bills Introduction Online bill payment is an American mainstream practice. Three … Read Article

    Audit Committees Step Up Risk Oversight

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    When the audit committee of a publicly traded company sits down to meet, what’s on the agenda? What issues are considered most important? Across many industry sectors, audit … Read Article

    Best Practices in Distribution Asset and Work Management

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    Utilities face escalating operational expenses due to rising fuel costs and increasing investment costs for environmental regulation while simultaneously being limited in their ability to improve revenues through … Read Article

    The Liability of Cost Cutting: A CEO’s New Challenge

    by Chris Trayhorn, Publisher of mThink Blue Book on May 14, 2007

    When financial results don’t meet expectations, senior executives face five dreaded words that have become much too common: “We need to cut costs.” Those expectations might have been … Read Article

    The New (Nuclear Power) Generation

    by Chris Trayhorn, Publisher of mThink Blue Book on May 15, 2006

    During the relatively quiet period of nuclear power development over the last 15 years, there has been a consolidation of expertise in relation to nuclear power reactor design … Read Article
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