• White Papers

    Lessons From Online Practice: New Advertising Models for All Media

    by Chris Trayhorn, Publisher of mThink Blue Book on August 1, 2008

    The Online Advertising Playbook aggregates and synthesizes what has been learned about online advertising during its first 10 years.[1] The book answers a challenge posed to The Advertising … Read Article

    B-to-B Online and Interactive Marketing: Cutting Through The Hype

    by Chris Trayhorn, Publisher of mThink Blue Book on August 1, 2008

    Online advertising, social networking, search engine marketing, Internet broadcasting, wikis, Web 2.0… What do these terms mean for your B-to-B marketing strategy? How do you harness the power … Read Article

    Sponsored Search

    by Chris Trayhorn, Publisher of mThink Blue Book on August 1, 2008

    Search and navigation are different behaviors, yet search engines are used to doing both. This means a good search engine can handle search and navigation requests. Google’s popularity … Read Article

    Web Analytics: The Non-Scary, Non-Techie Version

    by Chris Trayhorn, Publisher of mThink Blue Book on August 1, 2008

    You’re capturing recency, frequency and monetary data about your customers. You’re recording customer service contacts. You’re doing your best to capture point-of-sale information and correlate it with direct … Read Article

    A Manifesto for Integrating Social Media Into Marketing

    by Chris Trayhorn, Publisher of mThink Blue Book on August 1, 2008

    You’re capturing recency, frequency and monetary data about your customers. You’re recording customer service contacts. You’re doing your best to capture point-of-sale information and correlate it with direct … Read Article

    Understanding Technology Evolution: The Fallacy Of The S-Curve

    by Chris Trayhorn, Publisher of mThink Blue Book on August 1, 2008

    Understanding technological innovation is vital for marketers for several reasons. First, technological change is perhaps the most powerful engine of growth. It fuels the emergence of new brands, … Read Article

    Plugging in the Consumer

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    Thanks to new technologies and the spirit of independence and empowerment fostered by the digital age, consumers are taking on broader and more active roles in an increasing … Read Article

    Utility Mergers and Acquisitions: Beating the Odds

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    Merger and acquisition activity in the U.S. electric utility industry has increased following the 2005 repeal of the Public Utility Holding Company Act (PUHCA). A key question for … Read Article

    Achieving Decentralized Coordination In the Electric Power Industry

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    For the past century, the dominant business and regulatory paradigms in the electric power industry have been centralized economic and physical control. The ideas presented here and in … Read Article

    The Technology Demonstration Center

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    When a utility undergoes a major transformation – such as adopting new technologies like advanced metering – the costs and time involved require that the changes are accepted … Read Article

    How Intelligent Is Your Grid?

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    Many people in the utility industry see the intelligent grid — an electric transmission and distribution network that uses information technology to predict and adjust to network changes … Read Article

    The Virtual Generator

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    Electric utility companies today constantly struggle to find a balance between generating sufficient power to satisfy their customers’ dynamic load requirements and minimizing their capital and operating costs. … Read Article

    Leveraging the Data Deluge: Integrated Intelligent Utility Network

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    If you define a machine as a series of interconnected parts serving a unified purpose, the electric power grid is arguably the world’s largest machine. The next-generation version … Read Article

    The GridWise Olympic Peninsula Project

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    The Olympic Peninsula Project consisted of a field demonstration and test of advanced price signal-based control of distributed energy resources (DERs). Sponsored by the U.S. Department of Energy … Read Article

    Wind Energy: Balancing the Demand

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    In recent years, exponential demand for new U.S. wind energy-generating facilities has nearly doubled America’s installed wind generation. By the end of 2007, our nation’s total wind capacity … Read Article

    Ontario Pilot

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    Smart metering technologies are making it possible to provide residential utility customers with the sophisticated “smart pricing” options once available only to larger commercial and industrial customers. When … Read Article

    Con Edison

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    Consolidated Edison Co. of New York (Con Edison) is a regulated utility serving 3.2 million electric customers in New York City and Westchester County. The company recognized that … Read Article

    Pepco Holdings, Inc.

    by Chris Trayhorn, Publisher of mThink Blue Book on January 1, 2008

    The United States and the world are facing two preeminent energy challenges: the rising cost of energy and the impact of increasing energy use on the environment. As … Read Article
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