Tag Archives: Infrastructure

MediaWhiz Retires MonetizeIt Brand – Expands Campaigns Worldwide

June 29, 2013

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MediaWhiz

The acquisition of MediaWhiz by Matomy Media Group has been one of the big stories for the last few months and its effects are now being seen. MediaWhiz announced today a “brand consolidation” that will retire their long-lived MonetizeIt, TLA and White Delivery brand names. Instead, the MediaWhiz brand name will be applied across all […]

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Digital River World Payments to Provide European Payments Services for Skullcandy

December 11, 2012

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Press Release MINNEAPOLIS – Dec. 10, 2012 – Digital River, Inc. (NASDAQ: DRIV), the revenue growth experts in global cloud commerce, announced that it signed a global payments agreement with Skullcandy, Inc. (NASDAQ: SKUL), a high-growth performance lifestyle audio brand. Skullcandy is using the Digital River World Payments solution to build a localized European e- […]

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Business-Specific Solutions With Experience Built In

June 28, 2007

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Infor delivers integrated enterprise solutions as well as best-in-class stand-alone products that help our customers meet the essential challenges they face in today’s competitive global economy – challenges related to their supply chain, customers and suppliers, workforce, assets, product life cycles, operational and business performance and more – so they can prepare for the future […]

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Driving High-Performance CRM With Enterprise Information Management

June 28, 2007

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Most corporations would agree that its data is one of its most valuable assets. Yet in 2006 when The Data Warehousing Institute (TDWI) posed the question, “Has your company suffered losses, problems or costs due to poor quality data?” the majority of the respondents replied “yes.”[1] Despite tremendous advances in customer relationship management (CRM) technologies […]

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Continuous Customer Dialogues: Strategies for Growth and Loyalty

June 28, 2007

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Enterprising companies around the world are increasingly developing and implementing customer-centric growth strategies, based on deepening relationships with their customers, to emphasize long-term satisfaction over short-term sales conversions. With these strategies, the key indicator of success is customer lifetime value, a measurement of the customer’s value over the life of the relationship. Other key metrics […]

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Customer Marketing Gets Organized

June 28, 2007

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Background Limited Brands, Inc. (LBI) is as much of a shopping- mall mainstay as food courts and teenagers. Founded in 1963, with one women’s apparel store in Columbus, Ohio, Limited Brands has grown into more than 3,500 stores and nine retail brands. Historically, Limited Brands has been viewed as a multidivisional, largely apparelbased, popular-priced retailer. […]

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Improve Agility in Contact Centers With Service-Oriented Architecture

June 28, 2007

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Figure 1: Integrated View of the Customer Information and Flow to Agent Desktop Highest Priorities

Providing superior customer service across all interaction channels is essential for all organizations. When a customer contacts the company, the business must manage that customer interaction quickly and accurately across any touch point. A poor service experience will have a negative ripple effect on customer satisfaction. Over time, it could potentially: Increase costs by potentially […]

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CRM Without Compromise: A Strategy to Outsmart and Outgrow Your Competition

June 28, 2007

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Investments in CRM applications have produced a broad spectrum of results. Some companies experienced dramatic increases in revenue and customer satisfaction along with significant cost savings, while other companies have experienced limited returns and disappointing results. The benefits would be greater if more companies took CRM to the next level by designing their CRM strategy […]

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Enable the Customer-Centric Enterprise

June 28, 2007

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With the most comprehensive and flexible customer relationship management (CRM) offering on the market today, SAP is setting a new standard for the way companies interact with their customers and partners. Addressing the strategic needs for CRM in more than 25 industries, SAP is helping companies like yours make the most of relationships with customers […]

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