Rohit Nayak; Nancy Thornton, Information Management Consultants, Inc.
The financial services industry is in the midst of an enormous transformation. The traditional sectors of banking,insurance and securities are converging. Competitors are emerging from every corner of the world. TheInternet is re-defining the way companies conduct business and, as a result, customer expectations continueto escalate. The customer has more options than ever before  it is a buyerÂs market!