Financial Services in Change: a Pragmatic Response

mThink Knowledge - Posted on 14 January 1999

Authored by:

Andrew Parkins;

PDF File:

FSW02E1014.pdf

Skandia

The life industry is a major one, with millions of new policies written every year and many more likely to besold with government encouragement. This is a time of momentous change for financial services, faced with pressuresfrom consolidation, changing consumer tastes, demographics and, of course, technology. Noting that winningin the age of technology is the theme of this journal, this paper will examine Skandias management of the techno-logicalchanges.

The life industry is a major one, with millions of new policies written every year and many more likely to besold with government encouragement. This is a time of momentous change for financial services, faced with pressuresfrom consolidation, changing consumer tastes, demographics and, of course, technology. Noting that Âwinningin the age of technologyÂ is the theme of this journal, this paper will examine SkandiaÂs management of the techno-logicalchanges.

About the Author

Title:

Strategic Planning Manager

Skandia

Andrew joined Skandia in 1997 to start upand run the Project Office. In September2000 he took on his current role as StrategicPlanning Manager, where his briefincludes corporate strategy (with emphasison e-commerce and marketing) and investorrelations. Prior to joining Skandia he was asenior consultant with PriceWaterhouse inAsia. Andrews early career was spent withthe Royal Navy, where he graduated in engineeringand later trained as an interpreterin Japanese at London Universitys School ofOriental and African Studies.

Financial Services in Change: a Pragmatic Response

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