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The E-business Value Chain: Winning Strategies in the Financial Services Industry


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mThink Knowledge - Posted on 14 January 1999

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Authored by: 
John Machin;
PDF File: 
KPMG International
E-business is challenging and has the potential to change nearly all that companies do, from procurement ofsupplies to the delivery of products and services. New types of competitors, value-added services and new deliverychannels are shifting the boundaries between customers, suppliers, partners and competitors. It is profoundlyaltering industry value chains.
E-business is challenging and has the potential to change nearly all that companies do, from procurement ofsupplies to the delivery of products and services. New types of competitors, value-added services and new deliverychannels are shifting the boundaries between customers, suppliers, partners and competitors. It is profoundlyaltering industry value chains.
About the Author
Title: 
Head, UK Information Risk Management Practice
KPMG International
John heads KPMG’s UK Information RiskManagement practice. IRM is an internationaldiscipline specialising in the security,control and availability of client IT systemsacross several industries. John has specificclient responsibilities within KPMG’s FinancialServices practice. His clients includeHSBC Group, Merrill Lynch HSBC, PrudentialGroup (including M&G and egg), HypoVereinsbank,Clearstream and the Credit SuisseGroup, for whom he provides a number ofassurance, regulatory and advisory services.This includes all areas of IT governance,including assessment of new businesspropositions and solutions, such as the useof e-commerce and enabling technologies. Acornerstone of this is advising on theimportance of security and control.

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