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Infor

Infor is a different kind of software company –four years old with more than 30 years’ experienceand 70,000 customers.

Infor delivers integrated enterprise solutions as well as best-in-class stand-alone products that help our customers meet the essential challenges they face in today’s competitive global economy – challenges related to their supply chain, customers and suppliers, workforce, assets, product life cycles, operational and business performance and more – so they can prepare for the future with confidence.

Infor is a different kind of software company – four years old with more than 30 years’ experience and 70,000 customers. We rank as the third-largest enterprise software provider. Infor has the stability, the agility and the resources to meet the business demands of your rapidly changing world. A company unparalleled in application breadth, market experience, open technology and global reach. A company built on three guiding principles:

Enrich. Extend. Evolve.

Enrich. We are committed to enriching the value of the investment customers have made in our solutions and advancing the capabilities of our products. We complement this ongoing product enhancement with programs to support and maintain Infor products as long as there is customer demand. As requirements change, Infor is positioned to quickly deliver additional solutions to meet critical customer requirements.

Extend. Fast-paced change in business is a fact of life and companies keep up with this constant pressure by working to extend their current Infor investment. Infor offers experts working side by side with customers to understand how their business is changing and how they can best extend their Infor implementation with additional solutions to adapt and succeed.

Evolve. We know that businesses want evolutionary, not revolutionary change. That’s why Infor is continually evolving its product line to develop new breakthrough solutions that customers need to stay competitive over the long term. We leverage our extensive resources to invest in the development of innovative, next-generation solutions. Infor’s open service-oriented architecture (SOA) is a key initiative for delivering customer value by balancing the needs of today and the future. With Infor Open SOA, companies will be able to evolve their business systems according to their needs by choosing what, when, how and where they take advantage of new and additional Infor solutions.

Infor has a portfolio of solutions to help solve your business challenges. We offer Customer Relationship Management, Performance Management, Enterprise Resource Planning, Supply Chain Management, Supplier Relationship Management, eCommerce, Enterprise Asset Management, Human Capital Management, Financial Management and Product Lifecycle Management.

Customer Relationship Management – Infor CRM Epiphany

In today’s business environment, every customer exchange must leverage current customer intelligence and best business practices. But that goal is often hard to reach. Infor is a recognized leader in customer relationship management (CRM) with a suite of products comprised of marketing, sales, service and customer analytics.

Infor CRM Epiphany is what you need to optimize your interactions with customers. Whether your aim is to take better advantage of inbound marketing opportunities, conduct smarter outbound marketing campaigns or increase the effectiveness of your sales and service operations, it improves the entire process of managing customer relationships at the lowest total cost of ownership.