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Using Information Technology to Increase Emergency Department Efficiency

January 29, 2007

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“Half a million times each year – an average of once every minute – an ambulance carrying an emergency patient is diverted from an Emergency Department (ED) that is full and sent to one that is farther away.” (From the Future of Emergency Care in the U.S. Health System by the Institute of Medicine of […]

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Preventing Medication Errors With New Technologies

January 29, 2007

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St. Clair Hospital is a 331-bed acute care hospital in Pittsburgh. Each year management is required to report the number of medication error occurrences to the board of directors. Routinely, approximately 600 medication errors were reported. It was later learned that this number was underreported by a wide margin. In March 2004, a “five rights” […]

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CASE STUDY: The Role of Enterprise Staffing and Scheduling in Quality Assurance

January 29, 2007

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Memorial Hermann Health System in Houston, Texas, includes 10 acute care hospitals with more than 3,000 licensed beds. The medical staff totals more than 5,300 physicians, and the system’s workforce consists of 18,000 employees. Like all large health systems across the country, Memorial Hermann faces the challenge of finding creative solutions to the cost and […]

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Development of a ‘Mobile Web’ for Healthcare Data Collection Using Tablet PC and Mi-Forms Technology

January 29, 2007

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Hospitals are currently in a data collection crisis. Accrediting bodies, healthcare payers and governmental agencies are gathering data to compare the quality of care delivered by hospitals. These efforts are placing considerable strain on healthcare institutions to collect high-quality data with the limited human resources that are available. The situation is further exacerbated by the […]

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Intelligent Communications Enhance Productivity

January 29, 2007

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Perhaps more than any other industry, communications are critical to delivering high-quality care while controlling rising costs in an ever-increasingly competitive environment. Intelligent communications applications do not just improve operational efficiency; they drive increased growth of patient bases, improve profitability and allow you to build efficient and productive work flow processes. Agile healthcare organizations view […]

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Intelligent Communications for Healthcare

January 29, 2007

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What We Do Avaya is a leading global provider of business communications applications, systems and services focused entirely on serving the needs of businesses large to small. Our unique combination of communications applications, systems and services help to simplify complex communications as well as work with existing technologies from other vendors, enabling customers to unlock […]

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Pervasive Healthcare

January 29, 2007

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The global healthcare industry is facing a crisis in chronic care that soon will be exacerbated as the baby boomer generation ages. This growing demand for chronic care is placing a tremendous economic burden on governments, private employers and individual consumers, and it is straining the capacity of skilled care professionals and nursing homes. Meanwhile, […]

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Q&A With Gregg Malkary

January 29, 2007

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Health Care Technology: What are the pressing issues concerning the healthcare clients you consult these days? Gregg Malkary: There are actually quite a few. Let’s start with a renewed industry focus on patient safety. Healthcare organizations nationwide are focused on how they can enhance patient safety and reduce the risk of medical errors. Much of […]

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A Vision Shared

January 29, 2007

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Global Care Solutions identified in 1997 that a single integrated Total Hospital Information System (THIS) is what clinicians and administrators need for their facilities. This would provide users with optimal work flow and reliability. Since those early days, a totally integrated, single database solution that serves the entire facility’s needs was born: GCS Hospital 2000 […]

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