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Consumer-Centric Focus on Billing Improves Patient Satisfaction

January 29, 2007

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The world of healthcare has undergone a somewhat littlenoticed, but nevertheless profound change. In the past, while patients were the actual recipients of physician and hospital medical services, the real customers – or the ones who paid the bills – were the insurance companies and managed care plans. All that is changing.With healthcare costs growing […]

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The Business of Healthcare Demands a Legal EHR

January 29, 2007

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The business of healthcare depends upon a hospital’s ability to produce a legal health record, the hospital’s documented set of information for each patient encounter. The legal health record helps the hospital get paid, justifies its performance and improves its performance. Specifically, the legal health record is a subset of the entire patient database and […]

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High Performance: A Road Map to Payer Success in U.S. Healthcare

January 29, 2007

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Forces at Work The highly complex market characterized by powerful and constantly changing market forces requires agility, foresight and relentless execution from payers that hope to survive and prosper. Examples of some of the challenges affecting these organizations include: Changing demographics; Increasing costs due to a growing shortage of hospital beds, a lack of personnel […]

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A Focus on Laboratory Revenue Cycle Management

January 29, 2007

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According to CMS, 40 percent of laboratory claims are rejected or denied due to errors or incomplete information. Only half of these are ever corrected and resubmitted.While lab orders account for 30 percent of all claims, they represent only about 2 percent of healthcare spending. The sheer volume of low-dollar claims combined with the complexities […]

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Q&A With Grace-Marie Turner

January 29, 2007

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Healthcare Technology: Why did you found the Galen Institute? Grace-Marie Turner: Health policy is something that I think is tremendously important to every one of us. I was a consultant in the early 1990s, writing policy papers and doing research for individuals and companies on a number of issues. I increasingly wanted to focus on […]

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Hospitals Rely on RES-Q to Manage Their Most Valuable Resources

January 29, 2007

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Skilled professionals are every hospital’s most valuable resource, and labor costs generally represent more than half of a hospital’s total operating expenses. Ineffective management of labor intensifies the fundamental problems that hospitals confront today. Consider the nursing shortage. Mandatory overtime for nurses is often a necessity. However, overtime is expensive, and excessive overtime can weaken […]

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The Impact on Healthcare Costs For American Companies

January 29, 2007

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Nearly 100,000 Americans lose their lives each year to preventable medical errors.[1] More than 45 million Americans — about 15 percent of the total population — are uninsured.[2] Getting evidence-based care in many situations is not much better than a coin flip[3], and medical costs are now the country’s second leading cause of personal bankruptcy.[4] […]

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Q&A With Michael Meisel

January 29, 2007

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Healthcare Technology: When you got started, what features and functions did users, especially in hospital settings, look for in scheduling systems? What were the main business problems they were trying to solve? Michael Meisel: During the 1980s, hospitals – nursing departments in particular – were just beginning to assess how computers might help them effectively […]

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A Vision Shared

January 29, 2007

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Global Care Solutions identified in 1997 that a single integrated Total Hospital Information System (THIS) is what clinicians and administrators need for their facilities. This would provide users with optimal work flow and reliability. Since those early days, a totally integrated, single database solution that serves the entire facility’s needs was born: GCS Hospital 2000 […]

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